Hi,
In order to solve this problem all you need to do is the following:
1) Turn the the hold switch on
2) Turn the the hold switch off
3) Hold down the Menu and Select buttons at the same time
4) Wait 8 to 10 seconds or until the Apple logo appears
5) Repeat steps 1-4 if necessary
Hope this helps,
Joe
Thanks sjoe1492. I had already found this solution at the apple site. I appreciate the quick response, though.
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