You have lost your operating system or shall i say your firmware failed to load. go to your nearest samsung service center and they can load or flash the right firmware there to your phone.
don't try to flash it by yourself if you don't know what to do, or else, you may end up bricking it...
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Would you like to read how to use and see all the features of the Samsung S8000 Jet Cell Phone?
Have you misplaced your Samsung S8000 Jet Cell Phone Owners Manual?
Would you like a digital, searchable, pdf version of the Samsung S8000 Jet Cell Phone Users Guide? Follow this link (& click FREE) to download a pdf version of the Samsung S8000 Jet Cell Phone instructions.
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you mean it gets stuck and won't open to its operating system? you will be needing a software/firmware re-installation.if you have your firmware version and back up then you can do it by yourself by flashing the phone firmware back, but you need to to this at your own risk cause you will be needing softwares programs for this process and this may void your warranty,but one thing you can do, go to your nearest samsung service center and have them repair your phone, they can easily do a firmware re-installation there and they can re-install the right version of your firmware to your phone.
flash with this: file:///C:/Users/stacey%20scannell/Desktop/cols%20stuff/cols%20phone%20apps/boot%20info%20for%20samsung%20flashing/S8000%20FIRMWARE/XEII2
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