Question about SanDisk Sansa e250 MP3 Player

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Unreadable files for Sansa e250

My Sansa e250 is great but I have noticed on the Sansa e250 (G) file there are unreadable files that are taking up tons of space!! I am unable to delete these files (which magically appeared). When I try and delete these files - the message appears 'Cannot delete file: Cannot read from the source file or disc'. What is this and how can I get rid of them because I am loosing TONS of space!!!

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Don't worry, there's a solution.

You have to run what's called "Check Disk."

  1. Switch the sansa player into MSC usb mode in the settings under "USB Settings".
  2. Then plug it into your PC and goto my computer.
  3. Then Right click the player's icon and goto properties
  4. Then there should be tabs on the top of the box that pops up. Click "tools"
  5. Then there is an area that says area-checking with a button that says "Check Now..."
  6. A box pops up; Click both option boxes and press start.
  7. Then exit out of all the boxes and safely remove the player.
  8. Unplug player and let it restart.
WARNING: Sometimes it will make files "disappear", but still use space. In that case you will have to format it and put the music back on. It all depends on how "corrupted" the files were. If your files disappear, reply stating so and I will help you out with that if you don't know how to format.

Thank you and please respond with any comments or more questions.

-John-

Posted on Feb 29, 2008

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Sansa Media Converter should be used to convert videos and pictures in the appropriate file extension and size: notice, files should have certain formats before converting them.
Overview for supported files using Sansa Media Converter:
http://kb.sandisk.com/app/answers/detail/a_id/32/related/1
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Set the player USB mode to MTP then connect to PC, go to the player from My Computer then select the files to delete. After deleting files disconect player from computer to restart and reload files, Once player has reloaded it can be reconnected to computer to sync new files.

http://www.sansaworld.com/
http://www.sansaworldmp3.com/

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1. Open Sansa Media Converter on your PC
2. Connect Sansa e250 to the computer.
The detected Sansa e250 will list the available space and total space on the
device. If more than one device is inserted, only the first device will be
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3. Add the media files to be converted
4. The Sansa Media Converter will place all files in MyAlbum unless you
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5. Press to start the conversion process. A status box will appear
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6. Photos and Video can not be transferred to the microSD card.
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8. See Safely removing your Sansa from the Computer instructions
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Also you can take a look at the manual on page 16..it will give you a visual Image..
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If you need further assistance you can contact sandisk or myself
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

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