When trying to scan documents it comes up 'no destination is programmed for specified number'. Any idea how to fix this please?

Go to the settings of Scansnap and look for save folder or destination folder. The error message usually appears when the destination folder has been deleted.

Print documents received and forward to a specified end receiver. This is useful if, for example, you are visiting another office and would like a copy of your documents to be sent to that office.
You can also specify a "folder" as the forwarding destination.

• To use this function, set [Forwarding] under [Administrator Tools] to [On].
  
• The Forwarding function does not forward documents received with Memory Lock.
  
• You can select end receivers only from among destinations programmed in the Address Book. You cannot specify programmed transfer stations as end receivers.
  

A fax number, e-mail address, IP-Fax destination, and folder can be set as the forwarding destination.
When you wish to change the end receivers depending on the senders, specify the end receivers by the senders, at "Program Special Sender". Documents not received from specified senders are sent to the destination specified in this function. For details about programming special sender, see "Program Special Sender".
You can set whether or not to print the forwarded documents on this machine in "Parameter Setting" (switch 11, bit 6). See "Parameter Settings".
Deleting a destination specified as a forward destination from the destination list causes the settings of the forward destination to be deleted, so they must be registered again. When a destination is changed, a document is transmitted to the new destination. If there is no destination of the specified type, you can set which destination to be used as an alternative destination in "Parameter Setting" (switch 32, bit 0). See "Parameter Settings".
You can program one of the User Function keys with operations for this function. See "General Settings/Adjust".
If you have specified a folder for forwarding, you can specify the file format used for forwarding in "Parameter Setting" (switch 21, bit 3). See "Parameter Settings".
User Parameters (switch 37, bit 4) on the Fax Features menu allows you to include the sender's name in the names of files sent to folders. However, garbling of the file name and data loss can result if the receiver's operating system cannot accept certain characters in file names. To prevent this, use User Parameters (switch 37, bit 5) to limit the file names to plain characters only. If you limit file names to plain characters only but errors still occur, disable display of the sender's name in the file name of documents forwarded to folders. For details, see "Parameter Settings".
Using the parameter setting (switches 38 and 39), you can specify the maximum number of resends that the machine attempts if it fails to forward a fax (including faxes from special senders) to a folder destination, and the interval between the resend attempts.

or download the operations manual to guide you here ..http://support.ricoh.com/bb_v1oi/html/oi/re/model/mp171/mp171en.htm

Since you didn't mention any specific, I am unable to give you the specific instructions. Well, I hope you've already installed the Hp Softwares/drivers to run your printer and it's feature. If so, please follow this LINK and follow the instructions. Click the name of the operating system/s to follow the instructions for the selected operating system, eg. click Windows XP if you have installed it on Windows xp computer and so on. Here's another LINK for instructions on how to scan without using Hp software.
Let me know if you need further help.
Good Luck.
Thanks for using FixYa.

Generally, the scan to field will designate the the type of program that you want to use to view/edit the document. An example would be microsoft word.
Once you scan the document to a program, you can then save it in any folder on your hard drive, including "My documents". However, if you chose to leave the scan to on "Scan to a File", the scan will automatically go to c://useraccountname/My Documents/my scans.

You can then go to my documents/my scans and move the scanned document to whatever location you would like on your hard drive.

If you have any additional questions about this information, feel free to contact my by replying to this message.

Thank You,

Brian

Hello my friend,you mean to scan a photo and save it on your folder?
If yes

1. You run the application MP Navigator from your dekstop (or from Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.)
2. When the one-click mode screen has opened, click the Switch Mode button to switch to the navigation mode screen
3. Point to Scan/Import and click Photos/Documents (Platen).
4. Place the document face-down on the platen, and select Document Type.
5. Click Specify... and set the preferences as required.
7. Click Scan and it should start scanning
   When scanning is completed, the Scan Complete dialog box opens. Select Scan or Exit. Select Scan to scan the next document, or select Exit to end.
   When scanning is completed, the scanned image appears in the Thumbnail List area.
8. Edit the scanned image as required.
9. Click Save or Save as PDF file.If you choose just Save and box will appear to specify the destination folder, file name and file type(usually images are .jpeg .jpg ;) ).
10. And click Save and your done.
    

Scanning Photos and Documents

To set scan default:
Select Scan Mode
Press Scan Settings
Press File Type
Press TIFF
Press Multipage
Press Ok
Press Utility/Counter
Press User Setting
Press Initial Setting
Press Current Setting
Press Ok
Press Reset

This will only affect address book destinations. Program destinations specify within their settings the file type.

To scan front and back:
Select Scan Mode
Select Destination (must be done 1st!)
Press Scan Settings
Press Simplex Duplex
Press 2 Sided
Press Ok

When specifying the destination you need to complete the address to include the folder. Just like specifying a path manually, the server/folder.
You need add the folder as part of the server path.

hi,

below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.

1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
   • On the Windows desktop, double-click the HP Solution Center icon.
   • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
   If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
2. Click Settings .
3. Click Scan Settings and Preferences .
4. Click Scan to... Setup .
5. Click the Destination List tab.
   NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
7. Click each program to include on the Scan To list.
8. Click the Add arrow.
9. Click OK .
10. Scan a document using the Scan To button on the front panel.
11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

Thank you so much.


adonscott

My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.

scotti444 ,

hi! try this solution for your problem.tnx

Follow these steps to correct the problem:

1. Open the HP Director/Solution Center software.
   
2. Click Settings , click Scan Settings and Preferences , and then click Scan To....Setup . The Button Settings window will appear.
   
3. The Destination List tab should be visible. The software will scan the computer and determine what scan capable programs are installed on the computer. These will be listed on the left side.
   
4. Select a program you wish to scan to and then click Add to move it to the right side. Programs listed on the right will be available as scanning destinations when pressing the Scan button.
   Figure 1: Destination tab of the Button Settings
   

5. On the Scan To Button tab, you may also specify what type of scan you wish to launch from the front panel and establish a default scan resolution and color depth setting.

6. Click OK to save the changes and exit the setting.

Causes:
>This error message occurs if the Scan To settings have never been set.

hope this can help you resolved your problem

regards,
coffeebeans