Question about RCA 25404RE3 Corded Phone

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RCA 25404Re3 Speaker Phone

I have a problem with this phone. It has lost the "Speakerphone" ability at times, during which time the speaker will not operate. Some times it would recover by just shaking the phone, so I believe it was a bad connection. Now, the screen is blank and the phone does not respond to the buttons. Do you know of a place that would repair this unit in the Portland, OR area?

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I had the same problem w/non-responsive buttons. I called Thompson and they suggested a hard reset and said the phone must be re-programmed.

Try the following:
1 - d/c the power
2 - d/c the jack
3 - remove the batteries
4 - wait 15 minutes (this is very important)
5 - replace the batteries
6 - reconnect the line cord
7 - reconnect the power cord

It is very important that this be done in the exact order mentioned.

Good luck and hope this works for you!
Tessa

Posted on Jul 07, 2008

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