Question about Computers & Internet
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Posted on Jan 02, 2017
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reset your router back to the default factory settings. This is done by simply holding down the reset button located on the back of the unit for at least 30 seconds.
Reseat the cables between your modem, router and computer. Then:
Shutdown your PC. Unplug the power from the router and the cable modem. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
Wait 30 sec. then plug in the power to the cable modem, wait 30 sec. then plug the power to the router. Wait till you have "Internet" light then restart your PC. The PC should pick up an IP address and you should be able to get on-line. This is if you have a cable service provider. If you have DSL, the router needs to be configured with PPOe.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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