Question about Logitech Webcam

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My webcam has all of the sudden started running slow on msn, it didn't before, so I don't understand why it is now, I've installed 3 different cams and it's doing the same with each one

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  • Anonymous Feb 28, 2008

    basically when i speak to a certain friend of mine on webcam, it goes STUPIDLY slowly, like maybe one frame every twenty seconds if we're lucky, and after maybe five or ten minutes itll usually stop, with a "You have stopped viewing webcam with..." kinda message. it only happens to me when im having a conversation with her, but apparently it happens all the time to her lately.

    any suggestions?

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If the image quality is poor while transmitting video over the Internet using video enabled programs such as MSN Messenger, Yahoo! or AOL Instant Messenger, your connection speed to the Internet directly affects the image quality of the transmitted video. Corporate LAN, DSL/cable modem connections will result in the best image quality experience, while dial-up connections may result in choppy and overall poor quality because of the slower connection speed. Even broadband connections such as DSL/cable modem may experience choppy video at times because of Internet traffic or slow upload speeds. If the image appears clearly in the camera software, most likely your Internet connection may be responsible for the poor image quality in your video program.

Posted on Feb 28, 2008

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I can see them, but they can't see me. What do I need to do?


Hello!
You didn't really give me enough details, but I will try to help you anyway:

  • It might be you need to refresh your camera.
  • I don't know if you used Skype, msn or yahoo, but in either case you need to check if the program is recognizing your camera: tools/options>settings>video setup and see if there is your camera; choose your device and click ok.
  • Sometimes in Skype conversation you need to refresh your camera by clicking on the camera icon two times, or end call unplug and plug in again the camera.
  • The problem can also be caused by slow connection on the other side: their slow connection cannot load the video.
Please, try calling somebody else to see if your camera works with them, and then let me know all the details so I could give you further instructions.
Regards!

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No picture on msn


check your interne tis ti hathway or others dosent matters mater is se rvice so you call the engineer

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I cant get my web cam to send though msn messneger


Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Set your webcam mic (if it has one as default)
Vista -

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

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1 Answer

I don't really know how to use it. It was a gift from my daughter after my hard drive crashed.


Well, it's very easy for you to use a web camera. First you have to decide how do you want to use it.. means you can use it for video chatting through Paltalk, Yahoo messenger, MSN messenger, Skype etc. For video chat you will need to install it in your PC.

To install first connect the web cam with PC. Insert the installation CD in CD/DVD-ROM, run Setup.exe and install it. Once setup is successfully completed you may need to restart the PC.

Now open and sign in your chat client (MSN messenger, Yahoo messenger, Gtalk messenger, AOL etc.) For example: If you want to start share your web cam in Yahoo messenger, just Login with your ID and password....click on Messenger choose option My Webcam.One warning message will appear...click OK....your webcam will start....Now if you want to invite someone to view your webcam, simply click on his/her ID and open IM window....click on Actions, choose More Actions from down of the list....and click on Invite to view my webcam....if he/she accepts your invitation...he/she will able to see you....again if you want to see someone who having Webcam....open the IM window by clicking his/her ID.... follow option Actions > More Actions and click on View webcam....yahoo will send the request to him/her...if he/she accept your request....you will able to see him/her....

For MSN messenger....sign in to your messenger and click on Actions and from list choose option Video and click on Show my webcam to view your webcam to others from your contact list.....or click on Start a video call to start video chat.....

To see others webcam click on View a contact's webcam....if the person accept your webcam....you will able to see his/her webcam....

Same to other chat client too...just little different in options....

I think you can get it easily...

For further help please be with us.
Thanks for joining Fixya community...
All the best

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1 Answer

How do i stop the cam from making me look slow when i video cam on msn messager


this problem can be caused by:
  1. your web cam being unable to cope with a high frame rate ( this is unlikely)
  2. your internet connection speed is low
  3. your computer is running to slow to prosses the web cam information
Solutions
  1. if your webcam cant handle high frame rates, then the only solution is to buy a new, higher quality web cam
  2. if your connection speed is low, then close down other programs that use the internet, eg internet explorer or multiplayer games
  3. if your computer is running to slow to prosses the information, then close down any unnessesery programs, for example games, internet, or even word and exell
good luck, please take the time to rate this solution
thanks

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First of all, have you verified you are using latest version of MSN messenger. If so and the problem still exists, give one of the other instant messengers a try, say like YM or AIM or any number of others.
What exactly do you mean by ' seems to work '?? Can you see yourself in the cam using whatever software other then MSN that you may have on your computer.

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You can find the drivers for this mini-cam at the website below: --> http://www.jascoproducts.com/support/software-downloads.asp In the "PC Cams" category, Model #98067. Hope that helps! ;)

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