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i accidentally unhooked my mp3 player from the usb port of my computer without using the hardware removal device on my computer it emptied my myp3 player of all its downloaded music and pics but it says the memory that the downloads were using is still in use how do i fix it please
Some things to check for when your player does not act like its taking a charge.
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port.
Hi dave holte,
It should be through the USB port, I don't think any players nowadays have separate ports for charging. Nevertheless, check if there is any port other than the headphone and the USB, because it never hurts to check. Does the computer recognize the device when you plug the mp3 player into the USB? It might be loose connection as well. Or maybe it is not set to be recognized as an MTP or Plug-and-Play device. Once you have it plugged in, go to My Computer (I'm assuming you are on PC) --> Device Manager and then scan for new hardware changes. Probably then you have to manually install the device and its drivers. But do check for the loose connections. Ask back if it doesn't work.
Are you plugging it infront or at the back USB port of the computer? Try turning it off first and then plug at the back usb port. Once plugged in, that would be the time you turn the MP3 player on. If the computer still does not detect the mp3 player as new usb device, then i guess the mp3 player must have been fried due to not being "safely removed" from the usb port. Make sure you are safely removing ALL usb devices when disconnecting them from the computer.
Try using windows media player. it should show up right when you plug it in. if this doesnt work, go to MY COMPUTER then go into the USB port you plugged the wp3 into and add music and stuff. or try right clicking the USB port and saying "open with..." and then "Windows Media Player"
When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal *** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal