When i open up the music library, all my music is lumped together and shows up as unknown. no track info, no album or artist info. nothing. how can i correct this?
Hi transfer them back to your pc, use the software that you used originally to transfer the music, and you need to select in the settings and there will be somewhere that you click to Find all info or update info, It might get very long winded. without knowing which software you are using i can't help further.
Regards - Anthony
Hi, please no capitals,I know it's frustrating.
Do you mean that all the tunes are as one long file, so you can't pick individual songs?
What do you mean by, " you can't transfer something that isn't there"?
how did you install the music in the first place?
What software did you use?
I'm going to help you and I will get to the bottom of this, but I need clarification.
Regards - Anthony
Is the software you are using, Rhapsody?
If it is I've just downloaded it and giving it a try, but let me know.
So ,from what your telling me, it may be a sync problem.
Right i'll look into it.
Hi again, take a look at this link, unless you have already seen it,
I'm still trying to come up with other sugestions.
http://i.realone.com/product/help/rhapv4...|StartTopic=Content%2FMG_Music_Guide.htm|SkinName=SilverSkin
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YOU CAN'T TRANSFER SOMETHING THAT IS NOT THERE! NO HELP AT ALL.
caps were necessary at the moment.
all the music entries are listed as unknown. thee is no album, artist or song titles listed just unknown. 813 entries of unknown and that's how it shows on the mp3 player. when it's sync'd to the computer it shows 0 files. i have tried to access the info on both programs that i use to download music and no files are shown. yet the amount of used gigs shows as 5.5.
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