Question about Nikon Coolpix 5700 Digital Camera

1 Answer

Nikon E5700 digital camara. Camara turns on, everything looks good, shutter opens but only see black through the view finder, monitor and will only take black pictures. I reset camera to factory settings, the battery is charged--don't know what else to try. Everything worked fine last week.

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  • mipb Mar 29, 2008

    Hi I'm in the UK, having the same problem, tried the same solutions, no success. Now left with a 3.5 year old camera that cost £600 new and no means of finding a solution

  • CajadoOmatic Mar 30, 2008

    Camara turns on, everything looks good,
    shutter opens but only see black through the view finder, monitor and
    will only take black pictures. I reset camera to factory settings, the
    battery is charged--don't know what else to try.

  • Anonymous May 07, 2008

    Mine just arrived in the mail with a warrantee. Unfortunately, I have the identicle problem. Everything looks perfect and untouched.

  • jjwapf May 29, 2008

    Have the same problem here. The camera wasn't used for a month or so, used to work fine, always handled carefully,This morning turned it on, black display (with flashing lines) and pictures turn out black. Set to factory settings, replaced battery, other Memory card, no result.................

  • Anonymous Jun 30, 2008

    Mine had been sitting several months. Turne dit back on and got all this distortion. Unusable. I just found out ablout the recall. Hopefully my problem fits their parameters, otherwise I'll be out shopping again. :-(

  • dean0528 Sep 10, 2008

    I haven't used my camera for a couple months. When I turned it on all I could see through the view finder were vertical lines. I could not focus on anything. Occasionally the view finder would appear to be black. Prior to putting it away for a while,it was working perfectly.

  • Ken09 Sep 18, 2008

    Camera stored for two months when switched on the image appears to be blurred and there are two images interleaved vertically

  • Anonymous Sep 20, 2008

    i want to know, how to reset the camera!

    i have the same problem

  • poopoochewer Feb 01, 2009

    Exactly the same problem. I loved that camera and I threw it in the garbage!

  • tamerkamal Feb 01, 2009

    brilliant camera just used it couple of days ago now everything is black? any answers

  • daveb00013 May 17, 2009

    Same problem - the E5700 turns on, but no image through the view finder



1 Answer

There is a service advisory out for Nikon E5700.

t has come to our attention that in a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras, an electronic component may, in some instances, fail affecting your camera's performance and/or operability.

While only a limited number of COOLPIX 3100, 3500, 4500, 5000, 5400, 5700 and SQ digital cameras are affected by this advisory, if your camera presents symptoms that can include (1) images with a strong color tint, (2) images that are totally black and/or (3) images with visible defects, Nikon will, upon confirmation that the problem is associated to this Service Advisory, service your camera free of charge.

link to info is here:

Posted on Jun 03, 2008


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I gave the lense part of the camara a moderate slap, and the camara has worked fine since. looks like a lot of people have the same problem. Most of the people call it black screen problem. the shutter gets stuck. Tap it a few times on the side of the lense part of the camara moving it from bright to dark objects back and forth.
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This qualifies for the service advisory @ I had the same problem and they repaired it free of cost. Send it to them today.. Good Luck...

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