- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This sounds like you have a phantom user as a member of your incoming hunt group. Meaning you have a user extesion without a phone associated to it (just a mailbox). Check your hunt groups and make sure there aren't any phantom users in them. If so, remove them and this will stop happening.
You have the ability to transfer an outside call to any extension within your phone system. 1. Press the [TRNSFR] button during your conversation 2. Dial the desired extension or press one of the Direct Station Select (DSS) buttons 3. One ring will be audible a transfer is successful. Otherwise, two rings will be heard 4. Any extension can pick call transfer 5. The Call Transfer mode will automatically cancel after 10 seconds if no transfer number is dialed
You will need to know which line(s), and on which station(s) (extensions) you want each line to ring.
Programming is accomplished as follows:
Default Installer Password = INTERCOM *746
You can enable different ringing assignments for individual lines and stations. You must program ringing assignments on a per station/per line basis. You can control ringing for every line that has appearance at a station assigning immediate, or direct, ringing to some lines and delayed ringing to others. NOTE: Do not program direct ringing for lines that you assign to the direct department calling feature. To Program: 1. Dial 54. “STA/LINE CONFIG.” 2. Dial 1 “DIRECT RING” —OR— Dial 2. “DELAY RING” NOTE: For no station ringing, skip step 3 and make no line selection. 3. Select line ports for ringing (LED On = Selected Ports). —Line port 1–14 = Dial 01–14 or press A1–A14 —Line port 15, 16 = Dial 15, 16 or press B1, B2 —Line port 17–24 = Dial 17–24 or press HOLD then press A1–A8. 4. Dial # when all line ports are selected. 5. Select station ports (LED On = Feature Assigned) —Station 10–57: Dial 10–57 or press C10–C57. 6. Dial * when all station ports are selected —OR— dial ** for next station/line ringing assignment —OR— dial ***for configuration mode.
To clear current setting, repeat procedure.
Use an LCD speakerphone and a DSS/BLF console at station port 11 or 13 to see which features are assigned to individual stations. While you can install any non-LCD digital telephone and use it for programming, visual feedback of the programming operations will not be available. You must always keep the handset of the LCD speakerphone on-hook while you use this telephone to program the system.
A Panasonic TDx system has 2 types of call logs, one personal for the set, and one for the ICD group.
Pick a spare button, press PROG, the button, and dial 54 STORE.
If you had incoming: 00x on your display, that button will light and you can now press it to see who called. Your Navigator UP/DONW key will step you forward or backward through the log. The LEFT/RIGHT key will display the 4 lines of the display if you're not using a 7636 phone.
If you want to see incoming calls to a particular ICD group, pick another button, and dial 54 plus the ICD group number. For example, I used 100 as my ICD group (now 600 by default). I have 2 buttons, one logs my extension calls, one displays the system calls.
If you program that button to ba a DSS button for that station (41) it will intercom that station, can be used to transfer calls to that station, and will light up when it's busy. It could be called something else in programming like Station Intercom Button, Quick Transfer Key, etc..
Problem is, your phone can be used on many different Avaya phone systems that all program differently.
The manuals for the phones and systems are all available free at www.avaya.com but you need to know which system you have before looking for the manual.