Question about Brother MFC-5840CN All-In-One InkJet Printer

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Mfc-640cw hello i have a mfc-640cw-brother...i had a paper jam and i removed it from the inside rear portion. I actually pulled it out and now the printer still states paper jam and it makes sort of like a grinding noise...I suppose its coming from the inside..Any Ideas?

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Yes. There is some paper left in the very edge (mostly left hand side). Have a good look there by opening the scanner top.

Posted on Feb 28, 2008

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I have a Brother MFC 420cn and it keep saying paper jam and there is no paper jam help please


->Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.

->To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.

->For a rear jam, remove the back of the printer. When you find a free edge on the paper, grip it firmly and pull it out.

->Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.

->Try printing another document

If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

Feb 25, 2013 | Brother MFC 420CN All-In-One InkJet...

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MFC640 Printer had a paper jam I took the paper out from the back put the cover back on its still flashing paper jam. what should I do?


TRY OPENING AND INSPECTING ALL AREAS WHERE THE PAPER GOES. USE A TORCH OR BRIGHT LIGHT TO CHECK IF THERE ANY BITS OF PAPER. ALSO CHECK IF ANY BITS MISSING FROM THE JAMBED SHEET OF PAPER. LOOK FOR A SMALL PIECE OF PAPER. AROUND THE ROLLERS OR PAPER MOVEMENT AREA. .ALSO IF PRINT HEAD IS ON LEFT SIDE GENTLY MOVE IT TO THE CENTRE WITHOUT TOUCHING ANYTHING, AND CHECK FOR ANY PAPER BITS BEHIND THE PRINT HEAD..
TO DO THIS YOU MUST REMOVE THE PAPER JAM COVER AT REAR OF MACHINE, LIFT UP THE WHOLE SCANNER COVER AND INSPECT. WHEN COMPLETE REPLACE THE REAR COVER AND CLOSE THE MACHINE. THEN RETRY.
HOPE THIS HELPS BARRY UBON.

May 08, 2011 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Hello, I have a Brother MFC-640CW that show a paper jam error message, but no paper jam in the printer. I have inspected the printer and can't find anything, how can I clear the error message, or repair...


You may encounter a paper jam while working with your Brother printer. You need to be cautious while feeding the paper to your printer. Paper jams are often obvious, but you might come across a situation when you do not get any indication that the paper has jammed up the printer. In such cases, you need to open your printer and visually inspect it to search for the jammed paper. If the rollers of your printer are leaving marks on the printouts, then there is a need to clean them. Using chemical cleaners such as benzine, thinner, or alcohol to clean the rollers might prove hazardous to your printer.

Nov 10, 2010 | Brother MFC-640CW All-In-One InkJet...

1 Answer

The MFC 640CW still reports a paper jam tho I have cleaned out any visible bits of paper from front, rear, and top. Leaving power off overnight doesnt help, neither does shaking the printer upside down.


sounds like there is a piece of paper somewhere that you can't see it and in there snug. you may want to check again & use a flashlight if you have one available, this will help . i know it's hard to see up in there ..

Mar 12, 2010 | Brother MFC 6490CW InkJet Printer

1 Answer

MFC-640CW Switch on error message: "Unable to Init! - User Guide says this is a mechanical fault or jam - not a jam all clear. There is an empty Cyan ink cartridge message as well which is correct. Also...


If there is no jam it is generally a mechanical issue such as...

1. The planetary arm assembly not engaged correctly
2. Ink cartridge/purge switch harness not connected correctly
3. Purge cam switch broken
4. Gear(s) on maintenance unit broken
5. Paper feed motor broken
6. Main PCB defective

I find that if there was a paper jam, and the user pulled the paper out, option 4 is most likely. It is the smallest of cracks but ruins everything!

You will need to contact your local ASC for repair, find it here.
Thank you for using FixYa! – Don’t forget to rate our service.

Nov 09, 2009 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Paper jam


im assuming you are using regular copy paper, is so fan the paper out before you put it in the printer and also check to see if the roller inside the printer are clean. they pull the paper threw the machine.

Jun 28, 2009 | Brother MFC-3240C All-In-One InkJet...

1 Answer

Paper jam-no jam


try doing a reset if that doesnt work is it under a warenty? if so then i would return it printers are tricky things to fix so many small parts

Jan 07, 2009 | Brother MFC-640CW All-In-One InkJet...

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