Question about HP Pavilion dv6000z Notebook

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Webcam problem My webcam doesn't work properly.It is not detected by quick playor msn messenger or muvee producer 5.0,please help me

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  • youdekhli Aug 04, 2008

    Webcam doesn't play when connected to MSN & SKYPE It only plays on Yahoo messenger. I lost the Driver CD and want a way to use this webcam with all Connexion systems. Thank You for your help.

  • a67994 May 11, 2010

    have you gotten the newest drivers from HP for the webcam?

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Hi,
I think ur laptop webcam driver not installed properly.If ur laptop have windows vista operating system then do these steps.
Goto Start - Programs - Recovery Manager - Recovery Manager.In that recovery manager,click on next.Its shows the Software reinstallation page.Click on next button two times.Its shows the software lists.Select the webcam software and click on next button.After reinstallation completed , u restart laptop and check it.
If ur laptop have windows XP operating system then u uninstall the webcam software through Add/Remove program and restart it.After restarting ,Reinstall the web cam software and check it. If u doesnt have webcam drivers then u go for nearest service centre and install it.

Thanks

Posted on Mar 10, 2008

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Posted on Jan 02, 2017

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Compaq Presario CQ50-110US 15-Inch Laptop PC Notebook: my computer keeps saying it cannot detect my built...


The issue might be due to corrupted drivers or with other operating system settings. Let me assist you in this regard.

To isolate and resolve the issue, please perform the below steps:

Uninstalling Webcam drivers in vista:

1. Click Start.
2. Type Device Manager in the Start Search box
3. Click the Device Manager.
4. Click the "+" sign next to Imaging devices.
5. Click the first device listed under Imaging devices .
6. Click Remove to remove the HP webcam 1000 driver.
7. Click OK for confirmation.
8. Close the System Properties box.
9. Restart the computer by clicking Start, Shut down, Restart, and then OK

Note : Uninstall all the webcam drivers that you come across.

Install the Webcam drivers that are being provided URL:

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.

I recommend you reset the "Windows Image Acquisition (WIA)" service settings by performing the below steps:

1. Click Start
2. Type Run in the start search box and select it
3. Type "services.msc" and click on Ok
4. In the list, select the "Windows Image Acquisition (WIA)"
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click the Recovery tab.
8. Set all the First failure option to Restart the sevice.
9. Select the same for Second failure and Subsequent failures.
10. Click Apply and click OK.

Furthermore, update the BIOS that is available in the below URL:

ftp://ftp.hp.com/pub/softpaq/sp36501-37000/sp36551.exe

Installation Instructions

1. Download the SoftPaq .EXE file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions

NOTE:Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.

After the above steps are performed, please check the functionality of the Webcam by following the below steps:

To work with the built-in Webcam of your notebook, you have to use either QuickPlay or Muvee Autoproducer software installed in the notebook or use Yahoo, MSN or AIM messenger and check the functioning of Web Cam.

To use QuickPlay, perform the below steps :

* Click on the Vista button (formerly called the Start Button, and also now referenced as the Pearl button)
* Click on All Programs
* Click on QuickPlay
* Within the QuickPlay application, click the Video icon (Icon resembles, camera, music, and film)
* Double click on "HP Webcam" in the Source column

The screen will now display the webcam input. From this screen, the customer can click record at the top; recorded files will be added to the play list. To playback video, the customer should double click on a file from the Play list column.

To use Muvee Autoproducer software perform the below steps :

Open Muvee Auto Producer >> Click Tools >> Get Video from Camcorder.

If issue persists, then stop and temporarily disable Windows Media Center Receiver Service (if found)

1. Open the Services item in Control Panel. To do this, click Start, type services in the Start Search box, and then click Services in the
Programs list.
2. Click Windows Media Center Receiver Service.
3. On the Action menu, click Properties.
4. Click the General tab.
5. In the Startup type field, click Disabled, and then click OK.
6. Restart the computer.

Uninstall Vista security update KB915597 (if found in your notebook)

1. Open Programs and Features by clicking the Start button , clicking Control Panel, clicking Programs, and then clicking Programs and Features.

2. Select Vista security update KB915597, and then click Uninstall. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Additionally, download and install the fix from the following link:

ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36128.exe

Alternatively for testing the HP webcam you can follow the below steps

Download the and install SoftPaq SP35414 to preview the WebCam.

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

NOTE: Clicking the link may give an error indicating it is
invalid. If this occurs, copy the portion of the address
on the remaining line(s) and paste it at the end of the
address showing in your browser until the complete address
is displayed in the Address box.

This Software has a Preview, Capture, Take a Snap options.

Now for using the webcam with the above software you should follow the path mentioned below:

C:/ProgramData\Microsoft\Windows\Start Menu\Programs\HP\HP Webcam

May 17, 2010 | HP Compaq Presario CQ50-110US Laptop

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Webcam doesn't work on MSN Messenger but works fine on Yahoo


I have a Dell XPS M1330 with integrated webcam. Suddenly the webcam cannot be opened by Windows Live Messenger, have tried uninstalling windows messenger and re-installing and didn't work. and a cat keeps caming up

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Dell webcam manager working with msn messenger?


if you have the webcam center opened along with with msn then it wont work on either one of them.
you can try these steps tp check if it works for you or not.

1)look for the web cam center system tray icon and right click on it if its there and select exit

and as u said u cant see you self in web cam console --- in webcam console you can only see your self under the doodling tab and only of your webcam is working at that i.e

either you have the webcam center opened or any other messenger or software which turns on your cam then only ull be able to view your cam in webcam console alongside.



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Acer crystaleye webcam wont work with msn


I know a lot of people are having problems with the acer cam
if you updated msn try going back to your old version
or if you have'nt updated it you can try that.
The only other thing is to uninstall cam and reinstall
I've had to that so many times on my acer crystal eye cam

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Straight from MSN helpdesk:

1. Click Start, click Run, copy and paste the following text: %SystemDrive%\Program Files\McAfee\SiteAdvisor in the Run box and click OK.
2. Right-click the file sasets.ini or sasets.dll and select Open With, then select Notepad.
3. Locate the section titled [msnmsgr.exe].
4. Change Enabled=1 to Enabled=0.
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HP dv2000 laptop webcam


i would try to uninstall and reinstall your messenger software. restart after uninstall.

If it still fails, try to download the newest drivers for your webcam.

and also check if your webcam works with another messenging program like skype or msn messenger... your firewall on your PC could be blocking the webcam data stream

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Toshiba Satellite A 215 - Webcam Doesn't Work


sir my all softwares r installed properly & im using vista stater. my web cam is not able 2 b detected

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Defragment your system. If that doesn't work

http://www.acerpanam.com/flex/acerdrivers/bin/drivers.html?CFID=877183&CFTOKEN=73607451

Use that site to download your drivers
Use www.hwinfo.com, download software to find the maker of your webcam.
Download as many drivers that match. If a driver does not fit your system your computer will recognize it and reject it.

Mar 01, 2008 | Acer Aspire 5610-4648 Notebook

5 Answers

Crystal eye webcam


Using HP webcam in Quickplay software:
1. Click on Start button, select All programs and click on Quickplay.
2. Within the Quickplay application, click the Video icon (Icon resembles, camera, music, and film).
3. Double click on "HP Web cam" or “USB Video device” in the Source column.
4. Now you could see your self on the screen.
Using HP webcam on Muvee Autoprocucer software:
1. Click on start, Select all programs and click on Muvee Autoproducer.
2. It will open Muvee Auto Producer. (Click on Trial version if it prompts.)
3. Click on Tools the top and select the Get Video from Camcorder.
4. You would see your self on the screen.

If the webcam does not show the picture you need to perform the below steps. If the webcam works, you need not to perform the below steps. Please ignore the below steps. However, I personally recommend you to save this email and if any time the webcam does not work or if it shows blank screen please perform the below steps.
Before we trouble shoot this issue let me explain the reason for this issue, HP has released new driver for webcam and the driver update process can’t be done automatically and as long as the old driver exists the webcam does not work, To resolve this issue First we need to uninstall the existing webcam from device manager. Then restart the notebook and install the latest driver to resolve this issue
Step 2: Steps to Uninstall the Webcam drivers from the device manager.
1. Click on start and click on Control panel.
2. Click on "the Classic View" on the top left side of the control panel.
3. Double click on the "Device Manager" icon in the list.
4. Click on + next to the Imaging devices. Now you would see one HP Pavilion webcam or more then one web cam listings under the Imaging devices.
4. Right click on each HP Pavilion web cam and click on uninstall. And confirm un installation if it prompts. (Click on Yes.)
5. Now the Imaging devices option should not appear on the device manager.
Note: If the HP pavilion webcam is not listed or Imaging device is not listed, in device manager you need to reset the Bios to enable the webcam. Once you reset the Bios the webcam will listed in device manager. Here are the steps to reset the Bios.
1. Restart the notebook.
2. Tap the F10 key as soon as the HP logo appears.
3. Using the arrow keys, navigate to Exit Menu, select "Load Setup Defaults" and select "Exit Saving Changes"
Step 3: Restart the notebook.
Step 4: Click on the below link and then click on Save button of the download window. Click on brows and then click on desktop then click on Save.
*we need to download the file to the desktop.
ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe
Step 5: Installing downloaded web cam driver (sp34746).
1. Double click on the downloaded file (sp34746) and follow the on screen instructions to install the file.
Step 6: Once the installation prompts you that the installation has been successfully completed. Now you need to restart the notebook.
Now check the webcam input in Quickplay software using the steps provided on the step no. 1. The webcam should work, if the webcam does not work please verify the below steps.
Step 7: Enable the Imaging services on the notebook.
1. Tap Window key(flag key on the keyboard) and R key on the keyboard, at once.
2. You would see the Run window on the screen.
3. Type SERVICES.MSC and hit enter.
4. You would see the services window on the screen.
5. Double click the "Windows Image Acquisition (WIA)" service, and under the startup type select Automatic.
6. Click on "Start" button if it is stopped under Service status
7. Click on Apply and Ok.

Step 8: Now check the webcam in quickplay or Muvee software. verify the step 1 to know about how to use the webcam in quickplay or muvee.
If the still issue persists, Please check webcam name in device manager. If you see USB 2 Video device under the Imaging devices the webcam works properly (it means latest drivers have been loaded successfully). If you see the HP Pavilion webcam under the imaging devices, it means still the notebook is using old webcam drivers and you need to repeat the steps from Step 2:
Follow theses steps should help ya get back on line with your cam .

Good Luck, Have a great Sunday and a safe one.

Dec 02, 2007 | Computers & Internet

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