Just got a new phone...It's telling how to work it the problem is for some reason I can't seem to get it to work? Is there something I don't know about this. Is there a way to talk to someone and try to get some help??
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I have seen this problem on other equipment with LCD screens. The connection between the LDC screen and the circuit board is an elastomeric connector. To see if this might be the problem, squeeze the phone along each edge of the LCD screen (front to back) and see if you can get the display to come back or get any better. If so, the contacting area on the circuit board needs cleaning.
After trying all the technician's suggestions had failed; I disconnected the base to return it to the store for replacement. Then I decided to try disconnecting and reconnecting power and phone line, placed handset back on base and the phone reset itself and is working fine...
Disconnect power and phone line from base for about 30 seconds and reconnect both power and phone line to base and place handset back on base; it should reset...
I contacted GE today and they told me how to get the caller ID to work on the additional handsets. You must follow these steps in the exact order given.
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes.
reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in. It takes about another 10 minutes after that before all phones start recognizing caller ID but it now works fine.
I'm not sure from your description exactly what your problem is, but I have the 28112, and it has a handset menu command for registration, and one for deregistration. If this sounds similar to yours, I'd suggest trying the registration command. If that fails, try deregistering, and then try to register again. I've also heard that these units somehow reset after 20 seconds in the recharge cradle, but I haven't seen that actually appear to work.
If you have problems getting the menu command to work, write back with more info and I'll see if I can figure it out based on what my phone does.
I had the same problem. In my case my telephone co. told me to dial #55 then my code. Try reading your telephone co. instructions on how to retrieve messages. (not the instructions which came with your GE phone.
This does not sound good. If you have one working phone and you have swapped batteries around and still the same single phone works.... you know it's not the base unit, charger stands, power supplies or batteries. You have eliminated everything but the phone itself.
Unfortunatley these low end cordless phones cannot be expected to last. 6 months is pretty bad but I'm not surprized. These sell for $30 each new and I bet a replacement battery is $20.