Question about Magellan RoadMate 3000T GPS Receiver

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Lost password Tried the solution offered by hitting the escape key to access another screen, This did not work, never could accss the other screen. Do you have another solution? Thanks

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  • mrbillst Feb 27, 2008

    Magellan will reset the password if I send the unit to them, at a cost of $125.00
    I was told this yesterday by a tech.I was told by a dealer that they have a universal password but will not give it out.
    Have let the batteries discharge, Even unplugged them, could not access the secutity screen by repeatily hitting ESC. No luck.
    Request further assistance.
    Thanks for your effort.
    Mrbillst

  • mrbillst Feb 27, 2008

    Have opened a support case with Magellan. Will keep you informed.
    Thanks

  • mrbillst Mar 01, 2008

    I find it hard to rate you when I do not have the solution that I paid for. The request to Magellan will probably go un-answered, If so I expect a solution from you are your co workers.
    Mrbillst

  • mrbillst Mar 02, 2008

    THEN GET THE H..L OFF OF THE WEB AND STOP ENTICING PERSONS TO GIVE YOU MONEY WITH NO INTENTIONS OR CAPABILITY OF SOLVING ANY PROBLEM. I KNOW NOW THAT YOU ARE NOT CAPABLE OF SOLVING ANYTHING. SO KEEP THE TEN DOLLARS AS A TIP, YOU WILL NEED IT WHEN YOUR SCAM IS UNCOVERED.

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I have the same problem and called magellan and they told me it would cost around 18.00 plus 6 dollars shipping + my shippng it to them. They said it would take 21 days which I didnt like.Jim

Posted on Apr 20, 2008

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Magellan should be able to provide you a patch that will reset the security password. You would need to open a support case with them through their website, or call their customer support center:

https://www.magellangps.com/support/ssl_request.asp

Posted on Feb 27, 2008

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  • Matt Jurach
    Matt Jurach Feb 29, 2008

    I hope the support case yields a favorable result for you. Please consider rating my solution if you found it helpful.

  • Matt Jurach
    Matt Jurach Mar 01, 2008

    Well, if I knew the secret password, I'd give it to you. But I'm guessing that secret is worth more than just ten bucks...

  • Matt Jurach
    Matt Jurach Mar 03, 2008

    I can't speak for Fixya.com's owners, but I can speak for myself.

    I don't have your $10, they do. You've come to this website as a user with a question you want answered. I've come to this website as a user who wants to answer other peoples' questions.

    The answer to your question, to the very best of my knowledge, is, "Magellan charges $125 to repair your problem."

    I'm sorry it cost you $10 to find out something you may already have known, but I'm just the messenger here.

    If you came here hoping that $10 would buy you a "universal password" worth $125, I'm sorry that didn't work out. It wasn't a bad gamble on your part.

    Like I said before, if I knew it I'd give it to you. But I don't, and your typing in all CAPS isn't going to change that. The thrust of my comment wasn't meant to rub anything in your face. I simply meant that the people who work for Magellan and know that universal password probably don't frequent this site.

    I'm just trying to build a rating here by helping people with problems to the best of my ability. I'm not trying to piss people off.

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  • 34 Answers

Have you tried restoring phone to factory settings using software/maps cd and/or letting battery run out

Posted on Feb 27, 2008

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r01e.gif r03e.gif rrm80002.gif

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