I downloaded music from Rhapsody and when I turn on the device it says please synchronize to continue music subscription. It will not play any of the songs I downloaded. What can I do? I'm not a computer buff, I do know a little.
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The "synchronize files to continue" is annoying, and you are likely to get it again. If the music files on your player came from Rhapsody, the short-term solution is to re-synch the files through Rhapsody itself. If your subscription to Rhapsody, Overdrive, etc. ever expires, you will also get this message. The only long-term way around this problem is to only load songs that are in mp3 format (Rhapsody has an Mp3-Only subscription, which is different from its regular subscription; Limewire is another choice - but it is prone to have viruses, and some ISPs will cut off your broadband if you use the service). If you wanted to erase all songs and start over from scratch, you could update the firmware on the player - it will have the side effect of erasing everything on the player.
Your Windows Media Player may need to be updated and the player may need to be formatted. Please try these steps:
1) If you do not have it installed yet, please install the latest version of WMP10.
2) Download and install the quick fix from:
3) Format m250 device using the Sync mode in WMP.
4) To test, transfer songs to the player using the software for your subscription music service.
Unfortunately you are not going to be able to go online to sync your device...All music subscription such as napster and rhapsody require you to sync your device every single month using their actual software..The reason is to prevent customer from cancelling their music subscription..once you cancel your membership all the songs you have on your device will become useless.In another word, you are renting the music from the subscription company...
P.S.Please rate accordingly... Thank You Computerrep
You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.
Do you have an account with Rhapsody?
The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service.
Best of Luck.