Question about Electrolux ICON 30 in. Double Wall Oven
I bought an Electrolux Icon Double Wall Oven and when I put it on the self-clean mode, the inner glass exploded and there was glass all over the place. I was scared to have this oven in the house because if the glass can explode like that, it can catch the house on fire!
Electrolux didn't want to fix it, but when I took it to "the powers that be", they sent out a tech to replace the glass. Six months later, I tried it again and the same thing happened to the same oven.
I again went to Electrolux complaining about the glass and once again they came but this time, they fixed the element that was defective. Why didn't they do that in the first place?
My suggestion to anyone that has a complaint about this oven is to call customer service and pitch a fit and ask to speak to management and they should fix or replace it for your for free since it is a manufacturing defect.
Two years after this incident, we are still having problems with this oven. It is now displaying an error code and the oven turned itself off.
This will sure be the last time that we buy Electrolux. I guess these ovens were not meant for use... It was meant for show (not for cooking).
For the price of this oven, we could have bought a professional oven that will hold up!
ELECTROLUX ICON DOUBLE OVEN -- NOT WORTH THE MONEY AND GIVES TOO MANY PROBLEMS AND HAS SAFETY ISSUES
Check the internet for any other reviews about this oven.
Posted on Aug 20, 2011
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