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Sony Vaio has touchy screen

The vaio I'm using for my work, is in a fixed/locked position, as anytime the screen is moved, the signal disappears..

PCG-GRT280ZG is the model number..I'm on xp

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It seems as if its a technical mistake, if its in the warranty period do contact the service provider at the earliest

Posted on Feb 27, 2008

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The reason this is happening is that as you are typing; you're resting some weight on the thin plastic above the touchpad...which then makes contact and registers a 'click'; thus moving your cursor around. Or you're brushing your thumb against it when hitting the space key.

Some laptops are more susceptible to this than others. Some more modern laptops come with a button to turn the touchpad off to solve this very problem.

The only thing you can do about this is to disable the touchpad through the touchpad driver (down by the clock, usually) and use a mouse instead. Depending on how you use your laptop, this will be more or less inconvenient- if your laptop never leaves the desk; disable the touchpad and use a mouse...no problem. If you go mobile a lot, you'll have to enable and disable the touchpad all the time.

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Plug up a USB mouse to see if that doesn't work

Your touch pad software may not be installed. Goto Sony's device driver support page and download the mouse drivers for your model. Sony has good software support. You'll find the touchpad program easy. Reload and see where that puts you.

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The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers’ screen size is about 11.1” measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.
Sold by: The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.

Remedy: Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

Consumer Contact: For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm’s Web site at www.sony.com/support

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