Question about Xerox FAXCENTRE 2218 18PPM FAX 50 SHT ADF 550 SHT (FC2218) All-In-One Laser Printer

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Scanner locked message displaying

I have a 2218 faxcenter. it's displaying the message scanner locked. What do I do to clear this message?

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Look on the bottom side of your scanner. The area where your copies come out. Under where the lamp is, you will see a green lever. About 2 inches long and a half inch wide.
Shut the machine off, Shove the green latch toward the inside of the machine, then pull it back toward you until you feel it snap into place.
What happens is when your removing your copies you brush it with the top of your hand and accidently latch the scanner.
3 things you can do. Since that is just for shipping purposes. You can, which I recommend, Unplug the machine, remove the 2 phillips screws, and move the lamp to the right slightly. Remove that green latch, just 2 clips on the sides compressed a little removes it . Dont discard it, but just turn it around and latch it forward. There is a little nipple that will catch and keep it in place.
2, Once removed, if you dont plan on moving the machine, And by that I mean putting it in a car or truck and moving it to a different location, you can take pliers and snap the latch itself off.
3, Take a piece of tape and just cover the entire latch.
But that's your issue, and very common.

Posted on Feb 28, 2008

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