Question about GE GSS25IFPCC / GSS25IFPWW Side by Side Refrigerator

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Ice M. Works but Water does not

Can you tell me what my problem is if my ice machine works fine but my water dispencer does not. When I try to use it I hear it clicking like it wants to work but no water comes out. Please E-mail me at samuel.cepeda@level3.com Thnaks

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  • luishern Mar 05, 2009

    I have the same problem. I know I am getting water to the refrigerator door because I have taken the hose apart after the filter and when the dispenser is pressed water comes out. The problem is in the door. Not sure if there is a valve of some sort in the door or could it just be a plug in the water line.

  • 68poorboy Mar 14, 2009

    my problem is in the door but i cant seem to find a way to get inside to fix it,i get water up to the line goes in the bottom of the dooe and i have fead a wire up as far as i could( 3feet ) to check for a block but it stops behind the unit, how do i get into the door

  • luishern Mar 19, 2009

    I am thinking that since the water and ice distribution is in the freezer door, the water line might be plugged with ice. I am going to shut off the water and disconnect the water line to the door and see if it melts. I had this problem before and had the freezer door open for a while trying to fix it. After I put everything back together it started working . I think I just gave it enough time to thaw out.

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Water inlet is stopped up ,or has gone bad. the valve is located behind the box ,where the water supply line is hooked up

Posted on Feb 27, 2008

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2 Answers

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check your freezer for ice. do you have alot of ice in your ice maker tray? if so your water line could be frozen. try to self defrost the freezer for about 3hrs to thaw out the water line. check your water valve also. when you call for water do you hear a humming or buzzing noise? on ge fridges ive worked on if you hear a humming noise when calling for water, most likely your water valve is ok. trace the water. meaning where does the water start? at the wall then through a hose then to your valve which is behind fridge on bottom. trace the hoses and you will find the prob

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