Question about OKI B4100 Laser Printer

2 Answers

Persistent paper jam message

Paperjam due to stapled 2 pages accidently in paper tray. Opened, removed paper remaining under cartridge/drum combo. Cleaned copier.
Persistent "paper jam, open upper cover message. I suspect jammed sensor, or small piece of paper corner remaining, but none visible. I am handy at computer repair, etc. I s there on line service manual to show where hidden sensors or rollers might be? How do I remove cover/ open unit to look for problem sensor/hidden paper?

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  • Mike NC Feb 27, 2008

    Accidently listed under wrong model. This is an OKI B4300 printer, which I have had for several years.

  • Mike NC Feb 27, 2008

    I found a solution suggested by some-one else in November

    This is an OKIB4300

    I opened top, removed toner/drum. On your left, in front, there is metal roller held by springs. Plastic strip is just in front of this. Two square windows under plastic strip should look dark.

    In my case, the Left "window "was white. This was a very small piece of paper which also extended under a small, moveable magnetic switch to the far left. I removed this paper by grabbing it (next to the switch) with a pair of surgical forceps, gently twisting it until it could be pulled out. No need to remove any parts. It now is fixed!

    Thanks again this site really helped me.

  • Mike NC Oct 11, 2008

    I fixed this problem in february 2008 as I described in the previous comments. It is still working perfectly on October 10, 2008.

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In response to a question by Fixya. I solved it by searching throgh all references to paper jams on Fixya. I found a solution which I have already described. This is a very helpful site.

Posted on Feb 28, 2008

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Buy a new printer!!!

Posted on Oct 10, 2008

  • andre_frog Oct 10, 2008

    You may have a broken sensor!!

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Paper jam printer 3524


Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information in the following steps, you can install the paper tray first, and then close the front cover and the printer will resume printing automatically.



If the printer does not start printing automatically, press the Go button. If the printer still does not start printing, please check that all the remaining jammed paper has been removed from the printer. Then try printing again.

Pull the paper tray completely out of the printer.

Pull the jammed paper up and out of the printer.

Press the cover release button and then open the front cover.

Pull out the drum unit assembly. Pull the jammed paper up and out of the printer. If you cannot remove the drum unit assembly easily at this time, do not use extra force. Instead, pull the edge of the jammed paper from the paper tray. If the jammed paper can not be pulled out easily, turn the jam dial towards you as you gently pull the paper out.

Open the face-up output tray. Pull the jammed paper out of the fuser unit. If the paper jam can be cleared, go to Step 7.

Open the jam clear cover. Pull the jammed paper out of the fuser unit.

Close the jam clear cover. Close the face-up output tray. If the paper jam still cannot be cleared, for HL-5130 and HL-5140 users go to Step 10, and for all other users go to the next step.

Pull the Duplex Tray completly out of the printer.

Pull the jammed paper out of the printer or the Duplex tray. Put the Duplex tray back into the printer.

Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit.
Put the toner cartridge into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.

Put the drum unit assembly back in the printer.

Put the paper tray in the printer.

Close the front cover.

Dec 21, 2010 | Printers & Copiers

1 Answer

I do not know how to remove the drum to fix a paperjam


Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the Verify the message displayed on the LCD.

Warning: If you just used the machine some parts inside the machine are extremely hot.

1. Pull the paper tray completely out of the machine.

2. Pull the jammed paper out of the paper tray opening. If you are unable to remove the jammed paper continue to STEP 3. If you are able toremove the jammed paper continue to STEP 9.

3. Open the front cover. If you cannot open the front cover, do not useextra force. See below for further assistance.

4. Pull out the drum unit and toner cartridge assembly. The jammed papermay be pulled out with the toner cartridge and drum unit assembly, or removing the drum and toner assembly may release the paper so you canpull it out of the paper tray opening.

a. If you are able to remove the drum assembly and jammed paper continueto STEP 5.

b. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. See below for further assistance.

5. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Hold down the blue lock lever on the left side of the drum assembly and lift the toner out of the drum unit. Examine the drum carefully for small pieces of paper that may be jammed inside.

6. Reinsert the toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

7. Place the drum unit and toner cartridge back into the machine. Use equal pressure on both sides of the drum unit when pushing it back into place. Make sure it clicks into place.

8. Close the front cover. Make sure it clicks into place.

9. Remove any remaining paper in the paper tray and then reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill the tray.There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic. Fan the stack of paper well to avoid paper jams or misfeeds.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed slot

10. Put the paper tray firmly back into the machine and unfold the output paper tray support flap before using the machine.

11. Turn the Brother machine around with the back of the machine facing you.

12. Open the back cover.

13. The black plastic inner chute should spring open automatically when the back cover is opened. Note: The inner chute has a diagram on it of a piece of paper being removed from the unit.

14. If there is paper inside the machine carefully remove it.

15. Close the back cover. NOTE: The inner chute will close automaticallywhen the back door is closed.

16. To test, print the Help List:

a. Press the REPORTS key located on the right side of the control panel.

b. Press the up or down arrow key until Help list appears on the display(#2).

c. Press Menu/Set. The report should begin printing.


Thanks an good luck

Nov 27, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

I loaded a lined sheet of notebook paper into our printer tray to have something print on it. It came up with the message that there was a paper jam and to remove the paper tray and toner cartridge. I...


The only way a paper jam could affect your print quality is if it were actually stuck in the toner/drum cartridge area. I would remove the drum unit and then take the toner cartridge out of the drum unit and make sure there is no paper in either of the 2 units. The only other possibility would be that the sheet of paper wrapped around the fuser roller. This is the area just before the paper exits the machine. This would usually cause the print/toner on the copy to rub off or not be fully "fused" onto the page.
Good Luck and Thank You for using Fixya.

Aug 25, 2010 | Brother MFC-8460N All-In-One Printer

1 Answer

I have a paperjam on my colour laser printer CLX 3170 and I dont know how to get to the paperjam inside the machine


Step 1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
Step 2
Turn off the printer.
Step 3
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Step 4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
Step 5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
Step 6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
Step 7
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though.
Step 8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
Step 9
If the printer paper jam message still appears, then there is still some paper in the printer. Inspect the paper path once again.

Feb 19, 2010 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

Persistent E3 error message (jam)despite there being no paper in the machine - will not clear


  1. Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
  2. Step 2 Turn off the printer.
  3. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper.
  4. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
  6. Step 6 266_a1.jpg If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. Step 7 266_a2.jpg If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
  8. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Nov 26, 2009 | Canon PIXMA MP150 All-In-One InkJet...

2 Answers

Cannot clear paper jam on L7580.


give this a try
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 01, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

12 Answers

No print catridge


The solution above worked on my printer, without power cycling.
1. Remove all paper from the input tray.
2. Open and close the door.
3. Reinsert the paper into the input tray.

Thanks,

Ilyas

Nov 14, 2007 | HP LaserJet 3050 All-In-One Printer

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