Question about Logitech (980361-0403) Headphones

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Logitech wireless headphones

Transmitter unit has stopped working - red light comes on and won't communicate with headphones

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  • rogeramjet Feb 29, 2008

    transmitter unit has stopped working - red light comes on and won't communicate with headphones

  • Anonymous Mar 09, 2008

    Exact same problem as above.

  • tangarang Oct 04, 2008

    The connector unit seems fine, but the headphones won't respond at all, won't even turn on. We have two of these...the first pair did it and now the second pair has as well and we can't seem to fix either one of them. At $100 each, I would expect them both to work longer than the few months we've had them...

  • wadrudoing Dec 10, 2008

    I have the cordless headphones, charged them both but only the red lights com on. i cant get the blue light to show... what do i do.

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Trying re-syncing the transmitter and the headphones. Hold down the power buttons on both until they alternate red and blue blinking, worked for me and now they work just fine. Got that from the Logitech FAQ website.

Posted on Mar 19, 2008

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Transmitter unit has stopped working - red light comes on and won't communicate with headphones

Posted on Feb 29, 2008

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How do I get my Slick HP 921 Wireless headphones to work


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My connector is frozen on blinking red and blue. It will not connect with the head phones and go solid blue.


Have you tried doing the same with the headphones? If you hold the power button down on both the transmitter and heaphones (get them both flashing red and blue), they might pair.

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My Freepulse headphone won't pair anymore. Both components charge, both both of them display the red LED light. I've tried the override button on the transmitter, and I've tried holding the power button...


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My headphones connect with the adapter, the blue light is on on both but nothing comes from the ipod. I have performed the factory reset but it still doesn't work. The headphones had worked fine and then...


I have same issue....just took my transmitter apart - the wires connecting the male jack to the silicon board are frayed, disconnected.....you might check that...it's only 2 small screws holding the outercase together....be careful though

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Logitech Freepulse headphones won't turn on


There is a reset button on both the headphone and the transmitter. Try to reset them both before attempting to pair them again. Since the led won't turn on there is a possibility that the battery is not charging. Is the orange light working when the headphones are charging? It should be and then it should turn off when the battery is full.

Nov 25, 2008 | Logitech FreePulse Wireless Consumer...

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I have Logitech wireless headphones for my Ipod, and I can't get them to work. When I press the on button on both pieces, it goes solid red and not blue.


Visit the Logitech support website and find the instructions to reset and pair them. Since yours is for an Ipod I'm assuming you have the older white/grey model and not the freepulse headphones. The procedure is not the same. From memory the procedure it to reset both (look for the small hole to insert a paperclip). Once both are reset begin with the transmitter. Hold the power button down for about 30 seconds until the light flashes red and blue. When it does do the same for the button of the headphone until it flashes red and blue. When both are flashing red and blue they should pair together and the lights should turn solid blue..

Oct 15, 2008 | Logitech FreePulse Wireless Consumer...

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hold the transmitter button for about 50sec until it flashes blue/red quickly and connect the headset afterwards. Hope that helps. God bless.

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Free Pulse


The following procedure will re-establish the communication link between the Headphones and the Wireless adapter, this is called "pairing". Before you start please make sure both the headphones and the wireless adapter are fully charged and turned off.
Note: The headphones and the wireless adapter come pre-paired from the factory.
1. Press and hold the power button on the headphones. See Figure 1.
headphone.jpg
Figure 1

2. Continue to hold the button down until the LED starts flashing red/blue in an alternating pattern. Release the button when the LED starts flashing red/blue. See Figure 2.
headphone-flash.gif
Figure 2
3. Once the headphones LED is flashing red/blue, press and hold the power button on the wireless adapter. See Figure 3.
receiver.jpg
Figure 3
4. Hold down the button until the LED starts flashing red/blue in an alternating patter. The LED will blink blue, then turn off for a few seconds then blink red/blue. Release the button when the LED starts flashing red/blue. See Figure 4.
receiver-flash.gif
Figure 4
5. Once both the headphones LED and the adapter LED is blinking red/blue, press the volume up button once on the headphones. See Figure 5.
headphone-volumeup.jpg
Figure 5
Once the headphones is paired with the adapter, the LED on the headphones will blink blue once every two seconds. See Figure 6.
headphone-flash2.gif
Figure 6
When the adapter is paired the LED will be solid blue. See Figure 7.
receiversolid.jpg
Figure 7
The adapter may continue to blink red/blue for a few seconds even after the headphones LED starting blinking blue. This is normal; the adapter may take a few additional seconds before the LED turn solid blue.
Once the headphones and the adapter are paired, it is not necessary to pair them again even if the batteries on both units are completely drained.
Additional Note: Repeated pairing will not improve the sound quality or give the headphones and the adapter a cleaner connection.

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Each brand has it's own peculiarities and you did not specify the brand. I would suggest turning off the headphones, resetting the transmitter (turn off and on again for separate devices) and then pressing and holding the 'on' switch for 15 seconds or so. You may see (in some models) a light start to blink blue then red and back. This should indicate that the receiver (headphone) is trying to find a transmitter to pair with. Hope this helps.

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Logitech Freepulse headphones on Ipod only playing on one side


Seems like you have a faulty transmitter unit. Try contacting logitech.

Sep 13, 2007 | Logitech FreePulse Wireless Consumer...

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