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TV not reponding to remote

I have a Philips 27T500 C101 TV that was working well, but one day when adjusting the PIP the TV stopped responding to the remote. Batteries in the remote check out OK at 1.43 volts each. Power button works on the TV as do the Channel and Volume buttons. But I miss the mute feature of the remote when those commercials come on !!

I bought a Philpis Universal remote but none of the program codes would make the TV respond. I was able to program other codes for the remote to control the Sharp VCR and the KOSS DVD, so I beleive the remote is OK.

Any suggestions ?


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  • tRICKy1 Feb 29, 2008

    Thanks for your efforts. I unplugged the TV for about an hour, and when plugged in again, the remote and TV get along fine now. Go figure !

  • Anonymous Jun 22, 2008

    I have a Sharp model number 19L-M100B5 that will no longer respond to a model SZ500 8-in1 Universal Remote Control that I purchased to replace the remote that came with the TV and was lost. The SZ500 remote seems to function fine and the batteries are good. The TV simply does not seem to receive the signal from the remote any longer.

  • Anonymous Sep 24, 2008

    My tv remote is not responding to the tv

  • bspiva Jan 23, 2009

    Toshiba TV not responding to two different remotes even though batteries just changed and are new. Suspect the problem is the IR receiver on the TV. Where is the IR receiver located and how do I get it fixed?



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Remote IR LED receiver defective located on front edge of PC board.......I will get the part # for you........................T.

Posted on Feb 29, 2008

  • Vista Electronics Feb 29, 2008

    Part # 483531057454.................................T.

  • Vista Electronics Mar 01, 2008

    Great news about the reset! Be aware that the problem may re-occur.....if it does,you can try reset again before changing any is also possible to have a bad solder connect on the IR sensor leads..................................T.



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