Question about HP Pavilion dv9000z Notebook

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Locked blu-ray code in HP Pavilion DV-9750us

I was trying to play a blu-ray disc and I inadvertently locked the blu-ray drive on my brand new HP Pavilion dv9750us to Region C when it should be Region A (am in the Philippines trying to play US and Taiwan blu-ray discs). Can anyone please help me get my drive back to Region A? It is a matsushita BD-CMB UJ-120 ATA drive. Please help, Thanks!

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  • Reubelim Feb 27, 2008

    Thanks so much vithob. I already tried posting my question on hp support. I appreciate your helpfulness, God Bless!

  • Reubelim Feb 27, 2008

    Thanks fellow idiot. Actually solved the problem, I just used Windows restore to bring the computer state back to an earlier time before I first tried using the blu-ray drive, and now I can play them with no hiccups.



    Take care, cheers!

  • Anonymous Mar 20, 2014

    The blu-ray/dvr is not playing movies

×

4 Answers

Recover your sistemto original factory

Posted on Mar 16, 2008

Restore complete system

Posted on Mar 09, 2008

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You idiot...he is the customer service!

Posted on Feb 27, 2008

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Hi,
I don't know for that problem.But i can help u.I give u website address.
www.hp.com/support

There u search the Customer care number and call to customer care.

Posted on Feb 27, 2008

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Blue Ray not working


One of the advantages of owning an HP Pavilion includes playing your favorite DVDs conveniently at home or anywhere with your HP Pavilion laptop or notebook.
Whether you have Windows 7 or Windows Vista, your HP Pavilion may experience problems playing your DVDs.
For example, sometimes you may have a DVD movie skip while playing, which can happen frequently with a lot of DVD handling, such as with rental DVDs.
Perhaps your DVD player does not recognize the DVD and rejects it.
When you troubleshoot your HP Pavilion DVD player, you become more acquainted with your HP Pavilion, plus you can get back to movie-watching sooner.
Clean the DVD if you notice any skipping while playing or if the DVD stops.
You can clean the DVD by wiping it from the center to the edge using a lint-free cloth and filtered water.
Avoid watching DVD movies while you have a virus system scan operating on your computer system.
Reschedule the virus scan to another time or disconnect the scan temporarily and then reconnect the scan when you have finished watching your movie.

Disconnect from the Internet while watching movies.
Other programs on your HP computer can access the Internet and disrupt the movie as you watch.
Turn off your printer, scanners and other external devices connected to your HP Pavilion while you watch movies.
This allows your computer to concentrate its resources on your DVD player.
Install the latest DVD player updates from the HP Support and Drivers website for the best DVD performance.
Test the DVD Drive
Insert the DVD into the HP Pavilion DVD drive. Close any window that opens automatically.
Click "Start" and then "Computer."
Right-click on the DVD player icon and then choose "Explore."
Check to make certain you placed the DVD into a DVD drive.
If the HP Pavilion DVD drive ejects the disc or prompts you to insert a disc, it does not recognize the DVD.
You can also try inserting another DVD disc. If you do not see folders appear, such as VIDEO_TS and AUDIO_TX, you may have a defective disc, or the DVD may not be compatible with your DVD drive, such as a Blu-ray disc.
Try a different DVD movie.
Insert a regular CD into the DVD drive to see whether HP can read it, after you have tried playing several DVDs.
If the drive can read the CD, it may not be the DVD drive.
Have the internal ribbon cable replaced if the drive cannot read the CD, or have the DVD drive replaced if a new cable does not help.
Reinstall DVD Software Windows 7
Click "Start," "All Programs," "Recovery Manager," and then "Recovery Manager." Click "Continue" if prompted by Windows 7. This will bring up the HP Recovery Manager window.
Click "Software Program Reinstallation" and then "Next."
This will bring up the HP Software Program Reinstallation window, which allows you to reinstall the programs that originally came with your HP Pavilion.
Click "Next" and then follow the instructions provided.
Restart your computer after the driver installation.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
Reinstall DVD Software Windows Vista
Click "Start," "All Programs," "PC Help and Tools" and then "Recovery Manager." This will bring up an HP window called Recovery Manager to help you recover HP Pavilion drivers and programs.
Click "Next" and then select "Yes" or "No" when prompted to perform a program recovery.
Select "Next" and follow the directions provided to recover and reinstall the DVD player software that came with your HP Pavilion.
HP Pavilion PC Laptop Blue Ray not working
Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart." Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.

Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.

Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.


HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | HP Pavilion Computers & Internet

Tip

How to use blu-ray dvd player on this laptop


Blu-ray feature on cd/dvd drive on hp pavilion entertainment pc notebook dv6700t



Hope someone can help me with this one ... blu-ray logo on drive for cd/dvd player and blu-ray symbol appears at base of screen but the disc itself does not play - what am I missing here?

on Feb 24, 2011 | HP Pavilion DV6700T (Special Edition)...

1 Answer

Hp pavillion e9120y pc


Blu-ray disc technology continues to improve and advance, so simply having a Blu-ray player in your computer doesn't guarantee that all discs will play immediately.
The Hewlett Packard DV7 Entertainment Notebook has a Blu-ray player, but as the technology advances you have to keep the software and firmware on the system up-to-date to ensure compatibility.

Reboot your Pavilion notebook.
A minor miscommunication between the disc drive and Windows Vista or 7 may lead to a disc read error.
Rebooting clears your system's memory and forces Windows to reload all of your device drivers, which may resolve a minor kink.
Play your Blu-ray disc to see if the problem is solved.
Open QuickPlay and update it.
Double-click the "Update" button to open "Updates and Enhancements."
Double-click "Get the latest QuickPlay updates."
Select "Download now!" on the next screen and wait while the file downloads and installs.
Close and reopen QuickPlay and insert the Blu-ray disc again.

Update MediaStart regularly.
This program tracks updates for your Blu-ray player's firmware, the software coded onto the device to tell it what kinds of discs it can read.
Open MediaStart and select "Update your MediaStart."
Updates are only listed when available, so if you don't see an update, check back in a few weeks.
Each update for the Blu-ray player enables you to play more recent discs, since some interactive features may not be compatible with older software.
Restart after each update.
Update your software on a disc-by-disc basis.
According to HP, some Blu-ray discs have special content protection and require new codes for you to play the movie.
These codes or disc-specific updates are stored on the disc.
If you are prompted to download a free update after inserting a disc, follow the prompts to do so. The updates will be different for each disc.
Check to make sure your player will play regular content if you continue to have issues with Blu-ray discs. It may be that the error is related to the drive, not the type of media.
Try a CD-ROM or a standard DVD to see if the disc responds.
If not, contact HP for a replacement or for drive-related troubleshooting.

HP blueray problems
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3744231&prodTypeId=321957&prodSeriesId=3744231&objectID=c01361837

Jul 23, 2013 | Computers & Internet

1 Answer

My blu-ray will not play some disc or differant movies how can i get it to play all movies


This could either be because your player needs a firmware update or the disc is region locked. Connect the player to the internet and do an update. If it's region locked you can use a code remover on your computer, but thatvdoesn't take the restriction off of the disc, just the digital copy on your computer.

Mar 06, 2011 | Toshiba BDX2000 Blu-Ray Player

1 Answer

My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc


My onkyo DV BD-507 only play dvd disc, and dosent play blu-ray disc

Sep 25, 2010 | Onkyo DV-BD507 Blu-ray Disc Player, Black

3 Answers

QuickPlay won't play one blu ray disc but plays all others.


I would take the movie back. We have found DVDs which cause similar problems.

Feb 03, 2010 | HP Pavilion dv9000z Notebook

1 Answer

BD-HP21U problems playing discs


You have inadvertently downloaded the US (or other region) version of the firmware. Unfortunately if you try and download the UK version the HP21 just tells you you have already installed it. I was told mine the only way to reset it is for it to be sent to Sharp or you can wait for a new firmware update.

Jul 16, 2009 | Sharp AQUOS Blu-ray Disc Player

4 Answers

HP dv9000 won't play Blu ray DVDs


The problem is QuickPlay. Some discs work, but those that didn't, played just fine on my PS3. I had to buy Cyberlink PowerDVD 9 Ultra (10 Ultra also plays Blu Ray), and now, they all play on my HP dv4 laptop. Updates won't matter. Don't use QuickPlay, it's very "fical". Hope this saves you time & frustration. It's not you, it's not your Blu Ray drive, or drivers, it's simply the software/program (QuickPlay) that is the problem.

Dec 29, 2008 | HP Pavilion dv9000z Notebook

1 Answer

I have a HP Pavillion DV6920 EA laptop and when I insert a blu-ray dvd into it the laptop can not read the disc


Oh, does it have a Blu-Ray reader? Most laptops are made with a DVD burner max. Check your drive. Blu-Ray is new and too high quality. It needs special players (mostly very expensive) and they cannot be played on normal home DVD players.

The Sony PlayStation 3 is arguably the best Blu-Ray player, apart from being a gaming console.

Dec 10, 2008 | HP FE821UA Pavilion DV6920US Entertainment...

1 Answer

Region code locked


my v.zon plays but cannot see picture clear it is a portable dvd player.

Apr 19, 2008 | Yamaha DV-C6660 Multi-disc DVD Player

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