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Your Screen is most likely broke because even if somehow accidentally the brightness on the screen setting was messed with it wouldn't make it white the only real solution is to buy a new one or learn to navigate the device without seeing
when it goes to sleep all you have to do is switch it on and it should come back to the original state but you can also do a factory reset which will delete everything but thats only if you are really desperate
Try resetting the device by holding teh power switch in the ON position for about 15 seconds, then while it's OFF, slide the power switch DOWN to the HOLD position.
Now for the tricky part, let's force a manual MSC connection. Press and hold the center button while plugging in to the USB port. Let us know if the screen lights, and the battery begins charging in this mode.
If it's charging, let her charge for a while to give the battery a chance.
Then, open a Windows Explorer window. I like to use [Windows key] + E, or go to My Computer. See if the Fuze appears under "devices with removable storage".
If it's communicating, you have the options of formatting the device and reloading the firmware.
If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset. If this does not work, I recommend plugging the device into a computer, or charger.
no worries. there may be a read error. if it still connects to your computer fine download all of the files, movies, mp3, mp4 etc back onto your computer. once you have done this go into the file holding all of the mp3's and set the file to show details and look for a mp3 that is the incorrect file size... in general comparison to the other files. also if the device came with software look around for a restore factory settings button or wizard, and once the device is completely clear restart it and reload the files back onto it, remove the device (safely) then switch it off and back on and then try it out again.
hope things work out bro.
My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously.
What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.
If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC
This should probably work..
to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.