Question about SanDisk Sansa e260 MP3 Player

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Sansa MP3 Screen is white - display not working

The device screen is white. I can't see anything but the power is fine and the music will play (I can't see the screen though so I can't pick the music or find playlists or videos, etc.)

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  • mattman9305 Jan 07, 2009

    i have the same exact problem with my sansa fuze 2gb. i can listen to music but the screen is completely white.

  • Anonymous Apr 26, 2009

    Out of complete randomness (nothing special happened to cause this) When i my 4g black sansa fuze on it was a white screen, I tried to reformat no luck, updated, nothing and the music will still play though.

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  • 34 Answers

1. Try resetting the player if it has a reset button

2. Drain the battery by leaving it on for an extended period until the screen in blank and no sound comes out of your ear buds. Then connect to AC adapter or computer and charge.

Posted on Feb 29, 2008

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1 Answer

My Sansa e260 has a white screen. It plays music, but i want to be able to see what im doing.


Your Screen is most likely broke because even if somehow accidentally the brightness on the screen setting was messed with it wouldn't make it white the only real solution is to buy a new one or learn to navigate the device without seeing

Feb 28, 2011 | SanDisk Sansa e260 MP3 Player

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White screen after being plugged in to charge


when it goes to sleep all you have to do is switch it on and it should come back to the original state but you can also do a factory reset which will delete everything but thats only if you are really desperate

Jul 08, 2009 | SanDisk Sansa Fuze MP3 Player

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My sansa screen went white


Try resetting the device by holding teh power switch in the ON position for about 15 seconds, then while it's OFF, slide the power switch DOWN to the HOLD position. Now for the tricky part, let's force a manual MSC connection. Press and hold the center button while plugging in to the USB port. Let us know if the screen lights, and the battery begins charging in this mode. If it's charging, let her charge for a while to give the battery a chance. Then, open a Windows Explorer window. I like to use [Windows key] + E, or go to My Computer. See if the Fuze appears under "devices with removable storage". If it's communicating, you have the options of formatting the device and reloading the firmware.

Jun 06, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button


If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

Jun 02, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

It won't let me play my music!


no worries. there may be a read error. if it still connects to your computer fine download all of the files, movies, mp3, mp4 etc back onto your computer. once you have done this go into the file holding all of the mp3's and set the file to show details and look for a mp3 that is the incorrect file size... in general comparison to the other files. also if the device came with software look around for a restore factory settings button or wizard, and once the device is completely clear restart it and reload the files back onto it, remove the device (safely) then switch it off and back on and then try it out again. hope things work out bro.

Sep 22, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa screen


break something under warantee and send it in

Apr 27, 2007 | SanDisk Sansa e250 MP3 Player

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Blank White Screen - No Menu Showing


My Sansa has a similar problem. Sometimes when the Sansa turns on (after the Sandisk logo) the screen will either turn black, blue, or black and white stripes. The player still works, but it is hard to navigate without the screen, obviously. What I end up doing is letting the backlight turn off and then pressing any button. Sometimes when the screen comes back, the display is allright again. But sometimes it takes more than a few tries. Turning it off and on again seems to work a little better, but it is more time consuming.

Apr 01, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer does not show MP3 player as connected and how to stop a song playing


If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC This should probably work.. to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.

Dec 26, 2006 | SanDisk Sansa e250 MP3 Player

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