Question about Flat Panel Televisions

1 Answer

NEC 60xM5 screens

Hello,
I work for the US governement in stuttgart Germany building conference rooms for EUCOM customers.
We installed these screens (see subject) at a customer site less than a year ago. They have called us on site twice in the last two months becasue the pictures on the screens appeared pink to them. Unfortunately, when we arrived on site and powered the screens up, they were not pink. We cannot seem to mimic the pink tones to troubleshoot the issue and the customer has not been able to call us to come up when they are pink. They want us to RMA the screens but we cannot do so until we are able to troubleshoot the problem and/or identify the problem.
Please send me some troubleshooting ideas so that we can proceed with providing some satisfaction to our customer.

Thank you,

Heather M Benton
SAIC/TSIO-E
Deputy Program Manager
Office +49 711 680 6552
heather.benton@us.army.mil

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 979 Answers

What type of source are they using when the problem crops up? What is the subject matter? Graphs, real-life stills or action, etc. You are right on for an RMA, as all MFGRs want some viable reason to condemn a given set.

Posted on Feb 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want superior and high tech well furnished meeting rooms on rent.....with genuine information and services.


feels sorry for your bad experience but I all depends on you whether you hire some one or not.....because we can only suggest you else you have decide .....I can suggest you a genuine company offering very good and high tech meeting rooms and provides top class facilities. you can check this link www.saxons.com.au/meeting-rooms/find-out-more-sydney/ and decide to have their services or not

Nov 22, 2012 | Flat Panel Televisions

1 Answer

I have a scratch in the centre of my NEC LCD4000 monitor. It is around 5 inches long, however it doesnt seem like a deep scratch. how should i remove the scratch.


Hello
Nice scratches on screen won't poise any probelm at all when you see the programme. If the scratch is very nice you can get it vanished, by applying a little petrolium jelly to that point and wipe it out with a soft cloth. OK.

Aug 12, 2011 | NEC LCD4000 40 in. HD-Ready Television

1 Answer

I have a grayish spot on the center of my samsung dlp tv. It looks like the screen is dirty, but its behind the screen. What is this? Is the mirror dirty, and if so how do I clean it?


Hi,
If its dirt, soap and water or isopropal alcohol, works fine.
If it doesn't wash away some one has pushed too hard in this area and ruptured the LCD.
Another thought is to watch the spot and start tapping the plastic top of the TV right over
"The Grayish Spot" if you see "The Grayish Spot" start to move down ward it's debris its fixable you just need access to a clean room All of the LCD mfg have a debris problem the best LCD panel is NEC then Toshiba

Jul 28, 2011 | Flat Panel Televisions

1 Answer

My NEC LCD monitor suddenly starts 'weeping' and I get vertical black and white lines from the left up to middle of the screen


Hello,

IF YOU HAVE A SOLID BLACK LINE RUNNING VERTICALLY THEN YOU HAVE A FAULTY MATRIX INVERTER. IF CENTRAL THE MAIN VERTICAL INVERTER NEEDS CHANGED. LEFT = LEFT VERTICAL INVERTER RIGHT=RIGHT.........

ANOTHER WAY TO GET THIS FAULT IS WORN OR DAMAGED RIBBON/PLASTIC GOING FROM THE SCREEN MATRIX TO THE INVERTER
I hope this will help in solving the problem....

Jun 15, 2011 | NEC 50XR5 50 in. HDTV Plasma Television

1 Answer

Metade tela preta metade branca desliga com sinal de video sem sinal comtinua ligada -nec px-42vm5a


Hello
From your description, I can't understand the problem of your TV well. "Half white half black screen with video signals"; you describes what? Please give me more details about the fault, as clear as you can, so that I can help you. Send these details to me by Fixya. OK.

May 16, 2011 | NEC PlasmaSync 42VP4D 42 in. HD-Ready...

1 Answer

The screen remained totally black and the italian nec sayd there is non way to fix it


Everything is "Fixable".
I suspect that if there is no light at all, (in a dark room, nothing) then the high voltage is missing, 125Volts or so. All Plasma screens work on a similar principal; power to make the gas flash to produce UV light and a processor producing the strikes of light. If there is light then the upscaler is not working and that will be panel changing as I doubt their engineers will understand how it is fixed.
That is the only two options that I am aware of. Which includes the power supply of course as that is where the voltages come from.

Dec 23, 2010 | NEC PlasmaSync 61MP1 61 in. Television

1 Answer

Just moved from America to Germany, our LG 42PC3D is dual voltage, so it works here in Germany... but, when hooking up the satellite receiver, it only plays in black and white, when hooking up DVD player,...


You are quite correct. Germany is PAL and USA is NTSC a totally different colour processing is carried out with Pal.
It is always a shame when one goes to the expense of bringing an item that is much treasured to another country.
No good news I am sorry to say as I am not aware of a convertor at the moment however, you may find that a device called a Copy Mate will do it. It strips the video from the source and re builds it in a format of your choice. Have a look at http://www.copymate.eu/
Hope this helps.

Nov 16, 2010 | LG 42PC3D 42 in. Plasma Television

1 Answer

Paying for part for LCD 4010 NEC MONITOR (MODEL: L404G6)


If you can't find the part, glue the crack with ABS pipe cement or liquid plastic model glue (use a toothpick to apply it to the crack from the inside of the part). If the crack is still displeasing to look at, hire a starving artist to make an inlay or custom trim piece to cover it up.

Apr 25, 2009 | Flat Panel Televisions

1 Answer

Nec Plasmasycnc 50mp2 RGB1


The problem was that we did not have the manual for the TV. The owner was playing with the TV and sele cted the picture within a picture option. This was what we attempted to use to view the image.
I finally got to the full screen and everything worked fine.
Homer

Jan 11, 2009 | NEC PlasmaSync 50MP2 50 in. Television

1 Answer

Black section on m vizio screen


We are available for conference Today and Everyday. We will assist you in repairing your set. The problem is:
(1) Get TV remote and go to close caption and turn it off
(2) Get your cable remote and check to see if you accidentally turn on close caption. I have seen this a lot of times
Please join in conference for any additional help if needed
za102752391033.jpg
LOGIN

Circuitcity

-------------------------
Fixing TV is Easy.Fixing Customer is Priceless!

Jan 04, 2009 | Vizio P2 42 in. HD-Ready Plasma Television

Not finding what you are looking for?
Flat Panel Televisions Logo

Related Topics:

128 people viewed this question

Ask a Question

Usually answered in minutes!

Top Flat Panel Televisions Experts

The Knight
The Knight

Level 3 Expert

68368 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Jaime Hernandez

Level 3 Expert

2267 Answers

Are you a Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...