Technical Support, Instructions & Repair Service

Back to: 

Tags:

Acer TravelMate 613TXV PC Notebook

PlatinumPAS ? preboot authentication services... (by 9 users)


posted by ahsoon79 on Feb 27, 2008


i unplug my cmos battery from the mainboard, after plug it back and try to on my computer, but cannot load windows, but show "PlatinumPAS – preboot authentication services verify please insert a valid smartcard"..... wat should i do????? i wan to try to reset CMOS, but i dont know how to do it... pls help!!!!
I have the same problem Post a new problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

8 Other Users Have The Same Problem

Comment by hakeem21980, posted on Oct 21, 2008

PlatinumPAS ? preboot authentication services verify please insert a valid smartcard problem, and notify you when a new solution is offered.

Comment by skyemperor, posted on Oct 08, 2008

i hav sam prob but at the tim of login can u help me to omit this prob....

Comment by Guest, posted on Aug 27, 2008

PlatinumPAS ? preboot authentication services verify please insert a valid smartcard problem

Comment by Guest, posted on Jun 11, 2008

where buy smart card


my email : salamseting@yahoo.co.id

Comment by Guest, posted on Apr 14, 2008

Hi, I've the same problem, after unplugging my CMOS battery there's this message "PlatinumPAS – preboot authentication services verify please insert a valid smartcard"
Can someone help me please ?

Thanks

Best Solution

posted on Jul 09, 2008
FixYa! (100)

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Look this page: http://robotinstitute.com/comp1.jpg
under the keyboard have a switch

Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on PlatinumPAS ? preboot authentication services verify please insert a valid smartcard:


I don't want to Accept this solution

Solution #2

posted on Feb 27, 2008
Not Rated (0)

Scorpionakku

Rank:Guru Guru
Rating: 87%, 173 votes
Dear ASHOON,
If The installer will prompt you to create an Emergency Card, a
temporary replacement of your SmartCard, in case your SmartCard
is unavailable (lost/stolen).

Note: To use the Emergency Card to regain access to Windows,
press Alt+Ctrl+E while the PlatinumSecure screensaver is running and then insert the Emergency Card. If you lose both your SmartCard and the Emergency Card, bring your computer to the nearest service center and ask them to reissue you another Smart card.

Takecare
Scorpion
Was this solution helpful? Show your Appreciation by rating it:

Thank You!

Was the solution helpful?
Show your appreciation by commenting on PlatinumPAS ? preboot authentication services verify please insert a valid smartcard:


I don't want to Accept this solution

Can you Help with these PC Laptops problems?

PC Laptops
how to upgrade ram?

PC Laptops
Everytime I try to put my laptop on standby mode, it just...

PC Laptops
speed of siemens modem c2110 and is it better then 256kbps...

Acer TravelMate 613TXV PC Notebook
¿D?nde puedo encontrar los drivers, o poseo el disco...

Acer TravelMate 613TXV PC Notebook
I can't start up my laptop, the message "preboot...

8 Other Users Have The Same Problem - Continued

Comment by beloukel, posted on Apr 03, 2008

Hi, I've the same problem, after unplugging my cmos battery thre's this message "PlatinumPAS – preboot authentication services verify please insert a valid smartcard"
Can someone help me please ?

Please email me.

Thanks

Comment by Stolea, posted on Mar 10, 2008

Addendum to previous posting:
The smartcard prompt won't let me do anything and doesn't ask for an emergency disk. If I tap any key after the 4th or 5th time it says "too many retry. System blocked"

Comment by Stolea, posted on Mar 10, 2008

I had to open the 613 up to get some fluff out of the cooling fan. After I put it all back together, I got the the same Smartcard message.
I bought the computer secondhand at an auction and it has worked fine for the last 3 years. Of course I don't have a smartcard or anything else that would have come with the computer. I called Acer and they basically told me to buy another laptop. Very helpful that was!.
Question:
How do I get this thing off. Its my computer and would like to be able to use it again.
Cheers
Loading problems.

Repair Service

Find PC Laptop Repair Service Provider Near You:
Browse the Repair Service Directory
Repair Service Providers, Get Listed FREE

Prescreened Contractors

Get Matched to Prescreened Computer Professionals

Category
Zip code

When the original poster rates a solution that was given to his own problem, that rating is locked!
X

Are you sure the solution content is Inappropriate?
   
Tech buddies can communicate directly to answer questions. Become a Tech Buddy and have direct access to your favorite expert for FREE!