i unplug my cmos battery from the mainboard, after plug it back and try to on my computer, but cannot load windows, but show "PlatinumPAS – preboot authentication services verify please insert a valid smartcard"..... wat should i do????? i wan to try to reset CMOS, but i dont know how to do it... pls help!!!!
Hi, I've the same problem, after unplugging my CMOS battery there's this
message "PlatinumPAS – preboot authentication services verify please
insert a valid smartcard"
Can someone help me please ?
Dear ASHOON, If The installer will prompt you to create an Emergency Card, a temporary replacement of your SmartCard, in case your SmartCard is unavailable (lost/stolen).
Note: To use the Emergency Card to regain access to Windows, press Alt+Ctrl+E while the PlatinumSecure screensaver is running and then insert the Emergency Card. If you lose both your SmartCard and the Emergency Card, bring your computer to the nearest service center and ask them to reissue you another Smart card.
Takecare Scorpion
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Hi, I've the same problem, after unplugging my cmos battery thre's this message "PlatinumPAS – preboot authentication services verify please insert a valid smartcard" Can someone help me please ?
Addendum to previous posting: The smartcard prompt won't let me do anything and doesn't ask for an emergency disk. If I tap any key after the 4th or 5th time it says "too many retry. System blocked"
I had to open the 613 up to get some fluff out of the cooling fan. After I put it all back together, I got the the same Smartcard message. I bought the computer secondhand at an auction and it has worked fine for the last 3 years. Of course I don't have a smartcard or anything else that would have come with the computer. I called Acer and they basically told me to buy another laptop. Very helpful that was!. Question: How do I get this thing off. Its my computer and would like to be able to use it again. Cheers