Address cuts off when printing large address labels
After setting up the printer correctly, roll is tight, labels print etc, but half the address is missing on the top. Its like the roll should be in the middle, then it would print fine, but that would be wrong.
Re: Address cuts off when printing large address labels
A while ago, we were having similar issues printing our address on rolls of labels using mail factory. After looking around the web we found a company in the midlands that could implement multiple databases into their thermal printing machine, ie take your database and create unique thermal labels based on your data. Saved us messing around really, and still allowed us to do one off labels for each customer for example.
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Unfortunately, this is usually an indication that the label roll in the printer are too old. This action is by design, compatible labels should have a black rectangle on the reverse side and the Smart Label printer uses the black rectangle to orient the label. This means your Smart Label doesn't think its wasting labels, it's just trying to run through what it considers to be unsuitable labels as fast as it can. If you're only printing one label at a time you can recover some labels by correctly the label's line up after each label you print but there's nothing you can do so that your printer will properly advance its current labels.
Remove the current roll, open a new boxed label roll, remove a sealed roll, cut open the sealed plastic, remove fresh label roll and load it in your Label Printer. Power the label printer back on and press the label advance button, it should correctly line up.
Most people I know print addresses from a sheet of labels, which ejects at the end. It sounds like you are printing one address from a continuous roll of labels, and they are so close together that the printer cannot push it out for you without misaligning the next one. I think both systems are designed mainly to print a batch of labels at one time.
If you are printing a batch, it is best to prepare the whole set first and save it as 'data' for printing addresses. For a one off or just a few I would use a sheet of 24 labels (say) with 3 to a row, and 8 rows.
Does this help?
See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.
Poor print quality is most frequently caused by one of the following:
• An old roll of labels
• Labels made by a manufacturer other than DYMO
• Labels where the thermal coating has been compromised
• A dirty print head
First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by other manufacturers are frequently not detectable by LabelWriter printers.
If the print quality becomes faint, small dots of white appear scattered through the printed characters, or light and dark patches of printing appear, you are probably using a faulty roll of labels. Try using a different roll from a fresh box. If the second roll prints correctly, the problem is with the first roll of labels.
Another possibility is that the LabelWriter print head needs cleaning. Every LabelWriter printer comes with a cleaning card. See "Caring for Your Printer" on page 17 for information about the
LabelWriter cleaning card.
It sounds like a lower quality label material and possibly too tight winding on the label rolls themselves. Call BarcodeWarehouse.biz and ask for a free roll of theirs and see if you have the same problem.
Go into your Word Document and print from "Tools" then "Letters and Mailings" and click on Envelopes and Labels. Sometime the perimeter isn't defined and it is on there but it's outside the scope of your envelope, especially if the return address isn't in the correct place also. You may even be able to correct it where you are by decreasing the "window" of your typing space, it's just too large.
You need to calibrate the printer using the instructions located in the
manual. This should be in area 5.2 of the manual. If you don't have the
manual you can download them at this address along with software
updates and firmware updates.
Label printers are always finicky. I have strtix printers where I work and they give off wacky errors too.
your label length is set incorrectly, there are 2 things it could be 1) your software is telling the printer the label length is longer then the current labels, even if the label size is out my a single millimeter the printer will give you this issue of feed an extra label. you need to change this in your software. you can set a label size smaller then the current label size and it will work correctly
2) you software is not setting a label length and so the printer is going off its internal setting, to recalibrate hold feed and power up the printer letting go after the light starts flashing
it is important to note that label roll will change slightly over time so even though you are ordering the same labels as a year ago the manufacturer will have slight changes from batch to batch
Go the "print" dialog and select "settings". Ensure that the paper size, margins and orientation are not set for 8.5x11. You did not mention the software you are using to print the envelopes/labels so this is the only guess I can give. I have seen software that made me have to override the settings before.