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Check the electrical contacts on the cartridge as well as the inside of the unit - they may not be seated properly or the contacts are dirty. Also, check the florescent lamp that emits light for any "white out" residuals that may have accumulated on the lamp - you can check this by allowing the lamp to emit light such as when sending fax or performing a copy.
Is it when u send or recieve faxes!If on sending(open the part where u put in the faxes to sent!U will see a big black roller and under that a small black one,undeer that a long strip of glass,make sure that there's no marks of any kind on the glass!If recieving it might be on the fax that is sending the fax!Good Luck!
There should not be a problem with TX on LGL paper. If you want to configure the machine to recieve LGL on a regular basis: Press "MENU" 1-3. Then use the up/down arrows to select LGL. "MENU", "EXIT". That should do it. Good luck!