Question about SanDisk Sansa e250 MP3 Player

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Cannot move beyond plugging into USB .What next? help

After I plug in the MP3 player and I see the zzz that suggest that it can be connected.There is no other action neither sound or movement.
What can I do?

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  • Seeleaux Feb 29, 2008

    I have the same problem. Plug in --device says refresh data base, connects to Rhapsody, and as soon as it searches the device, Rhapsody shuts down. Device is locked saying connected, until it shuts down or I hold the menu button down for 20 - 30 seconds.

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  • 34 Answers

Try to connect it without rhapsody open while you plug it in.

Also try to transfer music via explorer

Posted on Feb 29, 2008

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Not connected ?


lolz same bloody problem with both mine n mah sis's...
they should fix this **** fast...
or put a patch out or sumthing...

i installed
plugged it in n got jack for response
i reinstalled (many many times)
updated comp...
tried other devices (which worked excellently)
nuthin wrkz

have all teh requirementz 2

meh **** happens right?
we want a patch!!!!

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
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If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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