Question about SanDisk Sansa e250 MP3 Player

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Cannot move beyond plugging into USB .What next? help

After I plug in the MP3 player and I see the zzz that suggest that it can be connected.There is no other action neither sound or movement.
What can I do?

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  • Seeleaux Feb 29, 2008

    I have the same problem. Plug in --device says refresh data base, connects to Rhapsody, and as soon as it searches the device, Rhapsody shuts down. Device is locked saying connected, until it shuts down or I hold the menu button down for 20 - 30 seconds.

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  • 34 Answers

Try to connect it without rhapsody open while you plug it in.

Also try to transfer music via explorer

Posted on Feb 29, 2008

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lolz same bloody problem with both mine n mah sis's...
they should fix this **** fast...
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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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-Tha Mp3 Doctor

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