Question about Philips GoGear HDD6330 MP3 Player

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Frozen my screen froze after unplugging it from computer. what can i do to fix it?

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  • 476 Answers

Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Posted on Feb 27, 2008

5 Suggested Answers

  • 5 Answers

SOURCE: frozen screen

Try holding down the menu button for like 20 or so seconds. This will should restart your mp3 and should get the screen unfrozen.

Posted on Jan 06, 2008

  • 476 Answers

SOURCE: frozen screen

Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

Posted on Feb 27, 2008

ipodslinger
  • 688 Answers

SOURCE: my ipod froze

Press and Hold the Menu Button and the Center/Action Button
This will reboot youriPod and it will be alive again.

If this helps you please leave a vote at fixya

Posted on May 17, 2009

mneilsen2084
  • 342 Answers

SOURCE: its frozen and the buttoms are not working

Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.) Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step. Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.
When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.


If for any reason this does not resolve your issue please do let me know :) and remember to rate

Posted on May 19, 2009

tomarhz
  • 4 Answers

SOURCE: its frozen and the buttoms are not working

Please wait for your ipod to discharge all the power it has.it might even take 2-3 days to discharge the power Then after the ipod is completely empty (which means its off and needs to be charged) you can connect it to your computer. Please make sure your computer is scanned from viruses. You can also scan your ipod from viruses. Never unplug your ipod before it completes synchronizing. You dont need to worry! its normal for ipods to behave that ways :)

Posted on Jun 02, 2009

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Press and hold [VOL+] & [POWER] until the player resets.

If the player restarts normally then all is well.

If not, reset again and connect the device to the PC.

Install and run the Device Manager software from the product CD.

Select Repair / Restore option and follow the on-screen prompts.

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thanks for showing me cause my little sister had unplugged it and pluged it back in and it froze at the updating **** now it works baran new and it louder much louder than before yea when it freezes just connect the USBto your computer or even a phone charger but mostly a computer and hit the reset button and and it should turn off it might look like it froze but it diddent it just had to much things running at a time

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All you reaaly have to do is let the battery run out. Then once the mp3 is dead, charge it. The screen should be unfrozen.

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You have to hit the reset button. You stick the end of a small paperclip or even the wire part from those garbage bag twist-ties into the reset button which is the hole on the bottom of the player. As you push the paperclip into hole you must hold down the PLAY button. This should put it into the Recovery screen or else it will just say "Rebuilding Library". If it goes into the Recovery screen you select CLEANUP and then YES. After it goes through cleanup which can take forever then it will will usually reboot on its own or if it goes back to recovery screen hit REBOOT after you have done CLEANUP.

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