Question about Philips DivX Ultra HTS6500/37 Theater System

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WILL NOT PLAY DISKS

My dvd. player when i insert a disk says no disk?

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  • Anonymous Mar 12, 2008

    Yeah I've got the same problem....I keep getting No Disk Error. I keep on ejecting the disk and putting it back and then sometimes I'll hear the disk spinning and then it works. I'm suspecting that it's a defective drive. Anyone know where I can get a replacement drive for it?

  • marek40 Mar 27, 2008

    Yeah I've got the same problem....I keep getting No Disk Error. I keep on ejecting the disk and putting it back and then sometimes I'll hear the disk spinning and then it works. I'm suspecting that it's a defective drive. Anyone know where I can get a replacement drive for it?

  • Anonymous Jul 01, 2008

    nothing else to say.same problem.no solution



  • Anonymous Sep 03, 2008

    Same Problem. Warranty just expired.

  • Tony Vargas Oct 12, 2008

    I have the same problem and I was told to ship in the whole thing.

  • xcivicsirx May 14, 2009

    So how would we go about getting a refund? mine's only like 8months old. do i contact Phillips? Since curcuit city went under..

  • xcivicsirx May 14, 2009

    So how would we go about getting a refund? mine's only like 8months old. do i contact Phillips? Since curcuit city went under..

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I have the same problem, i brought it for repair before the warranty was over and they replaced it by a new one, but now i have the same problem. It's a great system, when it works. I'm gonna ask for a refund, and i hope everyone with the same problem will do so.

Posted on Apr 15, 2008

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I read this from another site I tried it and it worked.

If you are getting No Disc issues, blow on it using some compressed air. After I did that several times, my discs had no problems getting recognized and playing again.

Posted on Oct 13, 2008

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