Question about HP Photosmart C4280 Aio Printer

3 Answers

HP C4280 prints and copies, but will not scan

Hello, my HP C4280 all in one printer will print and copy, but when I try to scan it says in the little window on the printer "USB not connected". I do not understand how this is possible when it will print documents. Please help, thanks in advance.

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  • Anonymous Feb 27, 2008

    Hello, my HP C4280 all in one printer will print and copy, but when I try to scan it says in the little window on the printer "USB not connected". I do not understand how this is possible when it will print documents. Please help, thanks in advance.

  • cmctweets7 Mar 08, 2008

    I have the same problem and I just got the printer and computer at the same time... they are both new

  • linnard childress
    linnard childress Apr 14, 2008

    Welli had the same problem also on this particular printer so i went to the hewitt packard website read what he had posted for the tupe of error and then looked for my printer in the control panel under scanners and printers so it was listed showed everything no conflict or nothing so what i had to do to scan was go to the hewitt pacard software on the desktop and i pressed scan on the page and it ask me what type of scan and alot of othere so to scan the usb cable has to be tight no dentss or anything on it and make sure the computer can reconize it when printing or scanning and after you have done all that if it continues there is a hot fix at the microsoft software you can download for it and then after you have done all that and it still presists hp said take it back for a new one because the scanner is faulty that was the last step so no i can scan and all i had the tool bar say usb not conected also so this is how i fixed it hewitt packard .com

  • Anonymous Apr 01, 2009

    i have a mac and it prints fine on the HP C4280 printer but the scanning option does not work since i get the "usb not connected" message.

  • zaharieva Apr 17, 2009

    in case when i want to scan i got message that the USB is not connected

  • Anonymous Apr 22, 2009

    I too cannot scan but can do both print and copy.  I have connected the usb to both lap top and computer and still get same answer....USB Not connected



3 Answers

I don't think there is a new driver, but if you reload the software/driver it might work. it did for me.

Posted on Sep 09, 2008

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Installing the driver software again on your pc will fix this problem.

Posted on Sep 03, 2008

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Get new drivers first folk..

Posted on Feb 27, 2008

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1 Answer

When I try to line tells me that the paper size mismatch and only takes a copy of the text

Have/had the same problem: Getting "paper size mismatch" on the C4280 status screen, after we got a paper jam. Every time we hit OK and put in paper, Message about "Now printing Alignment page", it feeds through quickly, with nothing printed on the page and reverts back to Paper size mismatch. Finally got rid of the error, not sure how, but now when I try to copy anything, we only get the lower right postion of the document that I'm trying to copy. Printing from the PC seems ok.
Powered off and back on, and it is back to P"now printing alignment page, quick feed through and "paper size mismatch" error. AND
When copying directly from the glass panel,it will only print a quarter of the page -however it prints and coorectly if we print directly from the computer.
The problem is the paper size sensors. Remove the plastic access panel that is for access to the rollers in the back and has 4 rollers on it. There are two papaer sensors attached to the printer circuit board (PCB). The control arm for the sensor is a small plastic piece that extends slightly into the paper path above the PCB. The plastic can be broken when you are removing a paper jam. I stuck a small piece of a match stick in the sensor to keep it open (as though a wider piece of paper was passing throught the printer). I can't switch to smaller card stock, etc, but who cares, it works.
The copying problem is caused because the C4280 will not scan correctly until after it does the alignment phase.

Dec 16, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

My printer will print and copy but won't scan. It

First, do you have the full-featured version of the software installed (installed on the computer before connecting the printer to the computer)? Second, do you have the all-in-one connected to a print server or USB hub? These can block the two-way communication needed for scanning. Try a direct connection. Also try a new USB cable and a different USB port (if you have any signal loss issues, it matters more with the scanner).

I hope this helps.

Cindy Wells

Mar 22, 2010 | HP PhotoSmart C4280 Laser Printer

1 Answer

Just changed both ink cartridges. Test prints fine. Tried to copy a doc, prints wall to wall black ink. What's up?

hi first of all try to scan something from your computer if scan is fine then open solution center and then go to solution center and click on settings after that click on printer tool box click clean print heads/cartridges after cleaning align then now try to copy
if still you have a problem then Perform a reset of the HP All-in-One
  1. Press the On button and turn off the HP All-in-One.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the HP All-in-One.
  4. Wait for 20 seconds.
  5. Plug the power cord back into the HP All-in-One.
  6. Plug the power cord into the wall outlet.
  7. Turn on the HP All-in-One by pressing the On button.

Aug 05, 2009 | HP PhotoSmart C4280 Laser Printer

3 Answers

HP Printer C4280 says "USB not connected"

Install software that is twain compliant.
Maybe the HP bundle that came with the printer.
Also Paint Shop Pro,Adobe Acrobat.Photoshop etc.
Use the usb cable after the install of the HP drivers then you may change the default location of where scans are saved.

Jul 21, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Printer and copier work fine- scanner says USB not connected.

I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

Jun 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

The copy function prints a solid black page?

Do you see the light going all the way across? The printer may be having power issues. You should make sure it is plugged into the wall and not into a surge protector or a power strip.

If the light is not coming on then there is an issue with the scanner bulb and if the printer is plugged into the wall then you should call hp and see if you can have it replaced.

Jan 21, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

Can only print on the printer's copy

sir try uninstalling the whole old printer program on the add/remove icon on the control panel... then reinstall the software again... this is because in the process of installing the printer the software is scanning the installed printer... is not because you have the same unit as before they are one same unit... i mean they still differ on parts model and serial numbers so the OS still need to recognize the new printer installed...

hope this helps...

Aug 18, 2007 | HP Photosmart C4280 Aio Printer

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