I was doing an update for my VS2000, the screen froze, I waited 20 minutes but nothing happened. I turned the reciever off. When I turned it back on I have a series of dashes across the display (no digits) the power button does not turn the receiver off or on. Do I need a new receiver? Is it stuck in standby?
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Unplug the TV for 5 minutes and see if it clears. Is there a mute message icon on the TV screen (picture of a tiny speaker with a line through it)? It turns off anytime the volume control is touched automatically, so if that doesn't happen you have a problem with the TV itself.
After disconnecting the cable from the remote, I would remove the battery cover and the battery. Wait 5 minutes, replace the battery and cover and see what happens. You may need to reprogram the remote after this using the software from the link below.
First lets figure out if the remote is send or not.. Do you have a web cam? If so bring-up the cam on your screen so you can see yourself on the computer.. Now poin the remote at the cam lens and start pressing buttons. If you see a light on the screen eminating from the remote the remote is functioning...
Only other way might be have it tested at a local radio shack. They used to have cards for that - don't know if they still do - but wouldn't hurt to ask..
Let me know what you find and we'll go from there..
I have a VS2000 ultra which is currently on a AB switch with a Bell Satellite dish I am having frustration and difficulty getting any kind of transponder response to the viewsat! What am I doing wrong?
Unfortunately this happened to me also. I have searched the web to no avail and finally contacted Hisense. They have outsourced their customer service to India (yay!). Upon contacting their customer service, they recommended a solution of unplugging the TV for 30 minutes which did not help - we left it unplugged overnight and still nothing. I think the only solution is to pay the $25 for the rmeote control. Anyone reading this...please do not buy a Hisense product...they are literally poopie in a box!