Question about Cuisinart Programmable Espresso Maker

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Cuisinart programmable espresso maker em-200C

The machine was received almost 45 days ago. I use it every day on average 3 times. About four days ago, after using the machine to extract a double shot (using the preprogrammed default time) the machine just started pumping water from the reservoir into the dip tray. I pressed the power button and the lights did stop flashing, but the pump continued even though the tray filled. I unplugged the machine for about 2 min but when it was plugged in again it continued to pump (without even hitting the power button).

I left the machine unplugged for the next 24 hours. During that period I attempted to contact a Cuisinart Authorised Service Centre in Canada. There is only a continual voice message loop to direct inquiries to Cuisinart Customer service to Authorised Service centres. Apparently there are none in my province so I phoned one in Nova Scotia which is continually "busy right now". no responses yet. How do I get Authorised warranty service done in Newfoundland, Canada? The next day I plugged in the machine and it powered up without starting the pump. Lights were flashing and all looked fine. I used it for 2 days without noticing any problems. Today after turning the machine on, prerunning an empty filter (ok) as I used the water wand (steam was not selected) to clear its tip, VERY high pressure steam and water expelled from the wand. Usually it has been a stream of hot water. I stopped the water and pressed the single shot button (using a half filled double shot filter). A mixture of steam and water and coffee was forced through filter for the preprogrammed single shot time. The lights flashed and then only the power light continued on. The machine at this point was noticeably very hot to the touch. The power button turned off the light but would not turn the light on. I unplugged the machine anyway. I left it that way for the last 6 hours. I plugged it in and it did not power up with a button press. I repositioned it on the counter and plugged it in again and it powered up (using the same power outlet again). I ran a test with the portafilter attached and a proper stream of water was passed through it, the lights stopped and the pump continued going like happened a few days ago. It is unplugged now. Any help available?

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  • ovni Dec 30, 2008

    Have the same problem, brand new machine

  • M_Imperator Jan 09, 2009

    My machine is less than 2 weeks old, but it only pours 1.5 oz shots. Whether you hit the manual, single or double button, it pours 1.5oz. I tried to program it, but it doesn't continue to pour until I press the button again, it stops after 1.5 oz.

    Frustrating, when my wife like a STRONG latte! 5-6 oz...

  • Anonymous Mar 27, 2014

    Red light went on. Poured half vinegar and half water and pushed start followed by doing the same twice again with all water. Unplugged and waited 10 minutes. Plugged in, but now no power.

  • Anonymous Mar 30, 2014

    My brewer starts to stream water but then stops. If I unplug the machine, plug it back in and start over, it does the same thing.

  • Anonymous Mar 31, 2014

    I have turned the power on and off plugged and unplugged, switched between settings ...

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Currently, both my manual and steam button are flashing. No idea why. Any help?

Posted on Feb 29, 2008

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1 Answer

Just bought EM-200C and loaded water in reservoir< but when trying to run it - water doesn't come out - it seems it doesn't enter into the machine from reservoir - what is the problem?


iana, if possible take it back to the store and ask for your money back, buy a Breville instead. If your stuck with it here's the solution. I just returned this similar machine that we received as a gift one year ago for warranty, got a bran new machine Jan. 13 as replacement and it would not pump water. After three phone calls to warranty office in Ontario, the problem was solved by pressurizing the water inlet on lower back with air comprssor set at 40 lbs psi and a piece of plastic polethylene tubing that fit inside the hole using water in the tubing and rubber tipped air nozzle on the top end. This solved the problem and now it works.

al

Jan 09, 2011 | Cuisinart EM-200 Espresso Machine

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My cuisinart em200 lost it's ability for programing a few weeks ago. Then, it just never stopped the flow of coffee unitl I would turn it off. Now it only makes a small amount then starts beeping


Same thing happened to us. The problem was that we used too fine coffee a couples of time.
The coffee was so much in powder that both filters, one and two cups, just jamed tight..
Use the small needle to clean the small hole at the buttom of each filter and then use the machine without coffee for four or five times and it will come just new.

Jun 14, 2009 | Cuisinart EM-200 Espresso Machine

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I want an espresso and it's not working...


Most of the time, you just have to reposition the water reservoir - simply pull it up and then put it back in its proper place. If the water tank is even a centimeter off, the suction tube doesn't properly grab it, so it can't take in water.

If you reposition the water tank, and the EM-100 is still not sucking any water out of the tank, there may be a problem with the water reservoir tank itself. Call Cuisinart - I can't remember the Canadian number off-hand (The EM-100C is a Canadian model, so I'm assuming you're in Canada) - and have them send you a new water tank.

Good luck! Let me know if you need any more help with this machine - I am a huge raving fan.

-Tha Mp3 Doctor (also loves Cuisinart)

Mar 19, 2009 | Cuisinart EM-200 Espresso Machine

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