Question about Toshiba Satellite A135 Notebook

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Problem with my cd/dvd drive

Whenever I put in a cd, dvd, or software it will not run the auto play. I hear the disk turning for a few seconds but then it stops and does nothing after that. When I go into my computer it doesnt even show the cd/dvd drive even exists. Do you have any suggestions on how to resolve this issue?

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Hi,

I asume your dvd isnot detected in windows.
try to follow step by step from this article:
http://support.microsoft.com/kb/314060

I hope that will help

Posted on Feb 27, 2008

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Posted on Jan 02, 2017

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How to play a DVD on Toshiba Satellite Pro C850


If you know the DVD and the DVD drive is in proper working order, it could mean that the software you are running just may have some problems. Try downloading a copy of VLC (VideoLan Client) this application is free and open source (and no it's not something I created and am just trying to get people to use...it's just something that works great, and completely free) VLC can play almost any video file or DVD that it encounters. If VLC can't play it, I would think it's likely there may be something with your disk or your DVD drive.

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My compaq dvd rom gd 5000 can play an cd but cannot play dvd player.what should i do?


try running the fix-tool provided by Microsoft on this web page

http://support.microsoft.com/gp/cd_dvd_drive_problems

If that fails then my suspicion is that either
1) the drive has failed
or more likely
2) because you don't have any DVD burning software, windows can't understand the blank DVD-RW disk. This basic packet-burning software installed with XP CANNOT write to DVD disks.

However there is a bit more to it than that - the Microsoft CD burning software (which is a cut down Roxio product) cannot co-exist with any other packet burning software (e.g. DLA, In-CD or simuilar) so if one of those is installed you have to DISABLE the MS CD burning capability on the drive settings tab. Even worse, Internet Explorer 8 is not compatible with DLA - which is included in quite a few CD/DVD suites including many of the later Roxio versions

My advice would be
1) un-install any CD or DVD burning software on the machine
2) disable the MS CD burning
3) run that Microsoft patch
4) Install some DVD burning software but DON'T install the packet writing software part of it

Note that after installing that patch you may also have to reinstall any DVD playing software

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1 Answer

Whenever I try to burn a cd in my DVD ram a message shows up saying it is not accessible, Incorrect function.? What do I do? ive tried to disable and enable the drive then reboot the sys., still the same...


try running the fix-tool provided by Microsoft on this web page

http://support.microsoft.com/gp/cd_dvd_drive_problems

If that fails then my suspicion is that either
1) the drive has failed
or more likely
2) because you don't have any DVD burning software, windows can't understand the blank DVD-RW disk. Thas basic packet-burning software installed with XP CANNOT write to DVD disks.

However there is a bit more to it than that - the Microsoft CD burning software (which is a cut down Roxio product) cannot co-exist with any other packet burning software (e.g. DLA, In-CD or simuilar) so if one of those is installed you have to DISABLE the MS CD burning capability on the drive settings tab. Even worse, Internet Explorer 8 is not compatible with DLA - which is included in quite a few CD/DVD suites including many of the later Roxio versions

My advice would be
1) un-install any CD or DVD burning software on the machine
2) disable the MS CD burning
3) run that Microsoft patch
4) Install some DVD burning software but DON'T install the packet writing software part of it

Note that after installing that patch you may also have to reinstall any DVD playing software

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2 Answers

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Make sure you are placing the CDs in the drive with the label side up. If the computer can read DVDs, it can certainly read CDs as well. Once the cd is inserted, wait and the autoplay should start the installation program for the software.

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My brand new computers CD rom does not seem to be responding to any kind of CD or DVD, which is weird considering that Staples made backup CD's for me and loaded Norton 360 and Microsoft office onto my...


Make sure the "Auto Run" isn't turned off in your OS software? When you put a disk in, can you see the actual files using Windows Explorer? If you can, then your drive is okay and it's software based problem.

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1 Answer

MY DVD/CD DRIVE DOES NOT WORK IT WILL NOT READ THE DISC cannot play dvd,cds or load or make dvds or cds


Open the drawer.
Insert a disk, rotating the disk so that the writing on the face of the disk is "level".
(Imagine a clock-face on the disk; rotate the disk to make the writing go from "9" to "3",
not "10" to "4", nor "12" to "6".)
Close the drawer.
Wait a minute (to see if the disk should automatically start spinning).
Hold down the "Windows-flag" key on your keyboard, and touch (once) the 'E' key.
Wait a few seconds.
Open the drawer.
Is the disk still at the "9-to-3" position?
If so, then the CD-drive has *NOT* read the disk at all, and it needs to be replaced.

Try the above with the same disk in another computer, to see how it _should_ work.

Then, shutdown your computer.
Turn it on.
Look for the message: "Press DEL to enter setup".
Quickly, press the DEL key.
When you see the "setup" menu, press ENTER.
You should see at least 4 similar lines:
AUTO ... AUTO
AUTO ... AUTO
AUTO ... AUTO
AUTO ... AUTO

If you see 'NONE' anywhere, press the TAB key (or the DOWN-arrow key) until that 'NONE' is highlighted, and press PG-UP/PG-DOWN until it changes to AUTO.
Repeat for each 'NONE'.
Press ESC once to return to the "main-menu".

Press RIGHT-arrow and DOWN-arrow to highlight the "Detect Drives".
Press ENTER.
It should auto-detect your CD-drive, within 1 minute.
When it's finished detecting, press ESC.

Use the "arrow" keys to select 'SAVE CHANGES'.
Select it, and save the changes.
Let it reboot.

Now, is your CD-drive working?
Within Windows, hold-down the "Windows" key, and (once) touch the 'E' key.
Do you see an icon for the CD-drive?
If not, then the CD-drive is *NOT* physically-connected (either ribbon-cable or power-cable) to your computer's motherboard.


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Can you see the drive in (my computer)? What software are you using to watch DVD'S? Is this a burner or just a DVD drive? You need software to burn DVD'S and CD's. W indows has this but it is not that good. Try Nero to burn disk. Try Power DVD or another player like Divx. Windows Media player should play them if it is updated.
Make sure that you do not have auto run turned off. You will find these in the properties for your DVD drive.

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This can be due to the reason that the certain cd roms cannot be read by your drive. please insert and check other brand cd roms...if they run then the cd rom u r using cannot be read by ur Cd.dvdw DVD drive

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