Question about Canon CanoScan D1250U2 Flatbed Scanner

1 Answer

Scanning When trying to scan or copy I get the message that I must 'release the lock button, reconnect the USB cable and close the lid'. I have done all of that - the lock button wasn't on lock either. However, it still won't scan - what else should I do. Thank you for any help. Janet

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  • Anonymous Aug 05, 2008

    When trying to scan or copy I get the message that I must 'release the lock button, reconnect the USB cable and close the sanner driver. I have done all of that - the lock button wasn't on lock either. However, it still won't scan, I have checked wether the carrier moves and it only moves about a centemitre. Any suggestions on how I can get it to work please.



    Michael

  • MistyBlue51 May 14, 2009

    I have the same prob carrier doesnt go all the way across and gives the same prob error as others have

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  • 26 Answers

Sounds like the carrier might be jammed, lift the lid and plug the scanner in, see if the carrier assembly moves ?

Posted on Feb 28, 2008

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Hello I am having problems saving my documents I am receiving an error message "Release the lock switch,detach usb cable and reconnect.Close the scanner driver .What lock switch is this ?please advice...


-is this a new scanner? is this the first time you are trying to scan?
if you answer yes to any of this questions, please check underneath the scanner, find the latch to release the scanning head.

Dec 16, 2010 | Canon CanoScan D646U Flatbed Scanner

2 Answers

0xc18a0406


Hi there
Try the following steps to remove HP Printer Error Code 0xc18a0001.
I have put 3 ways for you to try.

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Or try 2

Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Or try 3

* Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Apr 26, 2010 | HP Photosmart 3210 Printer

1 Answer

I get the following error message from C5180 printer: 0xc18a0001. What should I do?



Hi there
0xc18a0001.
Try the following steps to remove HP Printer Error Code 0xc18a0001.
I have put 3 ways for you to try.

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Or try 2

Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Or try 3

* Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Mar 01, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP Photosmart C6280 printer won't print and displays Ink System Failure message and Error #0xc18a0001.



Hi there
0xc18a0001.
Try the following steps to remove HP Printer Error Code 0xc18a0001.
I have put 3 ways for you to try.

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Or try 2

Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Or try 3

* Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

The Scanner now has a pink line down the page - when I save a scan it has the pink line! Can this be fixed easily or should I buy a new All-In-One? I really like the HP 7410 -great until now.


Hi,

I always advice my customer to follow below steps if a vertical line are encountered while scan or copy.

SOLUTION ONE: Reset the All-in-One

Power Reset:

If there is static interference, or loose connections with the product, this can result in bands or lines in

the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.

1.Make sure the product is powered on, and then disconnect the power cord from the product.
2.Disconnect the USB cable from the product, and then disconnect it from the computer.
3.Reconnect the USB cable to the computer, and then reconnect it securely to the product.
4.Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
5.Reconnect the power cord to the product.
6.Press the Power button to turn on the product.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists, see the next reset.

Partial Reset

1.Remove the power cable from back side of the printer while its ON.
2.Press and hold "#" and "3" button, while holding them both insert the power cable and release the button after 10 seconds.
3.If printer turns OFF, press power button to turn it ON.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists, see the next reset.

Semi-Full reset

1.Remove the ink cartridges.
2.Remove the power cable from back side of the printer while its ON.
3.Press and hold "#" and "6" button, while holding them both insert the power cable and release the button after 10 seconds.
4.If printer turns OFF, press power button to turn it ON.
5.Insert the ink cartridges.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists, see the next reset.


NVM Reset

1. Remove the ink cartridges.
2. Remove the power cable from back side of the printer while its ON.
3. Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release the button after 10 seconds.
4. If printer turns OFF, press power button to turn it ON.
5. Insert the ink cartridges.
If these steps resolved the issue , you do not need to continue troubleshooting.
If the issue persists, see the next Solution.


SOLUTION TWO: Clean the product and make a blank copy

If the scanner glass or the white underside of the lid has debris, this can slow performance and affect copy

and scan quality. To resolve this issue, clean the All-in-One.
Before you begin, gather the following materials:

*Several clean, soft, lint-free cloths
*Mild glass cleaner

1. Press the Power button ( ) to turn off the product, and disconnect the power cord from the product.
2. Open the scanner lid.
3. Spray a clean, soft, lint-free cloth with mild glass cleaner.
CAUTION:Do not spray the glass cleaner directly on the glass to avoid damaging the scanner.
4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth.
5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid.
NOTE:Do not use tissues that can leave fiber residue.
6. Clean and thoroughly dry the small strip of glass to the left of the scanner glass, and then clean and dry the white plastic strip on the left underside of the scanner lid.
7. Close the scanner lid.
8. Reconnect the power cord to the product, and press the Power button to turn on the product.



If the issue persists, please service the product.


Thanks & Regards
Rizwan



Jan 31, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

Hp Photosmart c5280 1/ 2inch thick black line


There is something on your scanner glass. Clean the glass with glass cleaner. If this happens when using the automatic document feeder, open the top side cover where the paper feeds into. There is a narrow glass strip there. Clean that as well.

If this fails, the scanner head has a bad sector on the CCD and will need to be replaced. You will probably find that it will be cheaper to replace the printer entirely if that is the case.

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

6 Answers

Canoscan lide 20 Error; Release the lock switch, detach the USB cable and reconnect. Scanner driver will be closed.


hi.. there is a lock under the scanner you need to unlock it... lock it to prevent damage while transporting...

Dec 16, 2008 | Apple Canon CanoScan N670U Flatbed Scanner

1 Answer

BROTHER MFC-8840D "Check Scan Lock" error message


I had the same problem. It means the scanner lamp is in the park position and is stuck. You need to lean the printer away from the sheet feed side and bump it on the side. This may fix it. If it doesn't turn off the power and remove the two screws that hold the scanner lid on. Then remover the other 6 screws located under the lid on the left side while the lid is hanging from lid open sensor cable be carefull not to drop the lid, break the cable or the glass bed. After removing the base screws you can set the lid on the scanner again while you lift the scanner bed exposing the scan lamp mechanism. Push it a few inches in the machine and close the lid. You can do a test by powering the unit on and hold the lid open sensor button located on the bottom left of the lid. The system should initialize and bring the scan lamp back to the proper position. Turn off replace all screws and your done. If it doesn't work the first time push the scanner lamp farther into the scanning area and repeat. Good Luck

Oct 05, 2008 | Brother MFC-8840D All-In-One Laser Printer

3 Answers

Lexmark x5470


When you got this message were you trying to scan?

What I want you to do is a copy. Doing a copy will generally not require you to be hooked to the PC.

Scanning and Printing all require communication from the printer to the computer. Failure in communication can either be something on the computer, something wrong with the cable or rarely something wrong with the printer.

I'm assuming you have done the following:

1. Power off your printer and your computer.
2. Unplugged the power from the printer
3. Unplugged the USB cable from both the printer and the computer.
4. Reconnect the USB cable to the printer and the computer.
5. Plug the power back into the printer and make sure the printer is on.
6. Turn on the computer.

Those are general troubleshooting steps that can be done for any communication problem.

If you have done all of those try this:

Press and hold down the Windows key on the keyboard, and then type the letter R.
Type "devmgmt.msc" and then click OK on the Run dialog.
Find the item Universal Serial Bus controller.
Click the + sign next to the word Universal Serial Bus controller.
Do you see USB Printing Support?
Yes:
Right-click on USB Printing Support, and then click Properties.
Does the Device status say “This device is working properly.”?
Yes:
Have you tried uninstalling and reinstalling the software?
No:
Click the Troubleshoot button to try to resolve the problem.
Does the Device status now say “This device is working properly.”?
Yes:
Try your print again (might need to restart)
No:
Might have a problem with your Printing Support

No:
Might have a problem with your Printing Support

Let me know - if you have a problem with your printing support you'd really need to contact your PC MFG for help - but you can always try uninstalling the USB Printing Support and reinstalling it (only if you have your disks that came with your printer).



Sep 10, 2008 | Lexmark X5470 All-In-One InkJet Printer

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