Question about GE WPGT9360E Profile Harmony 4.0 cu. ft. Washer with Stainless Steel Basket

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Best way to drain washer to check pump or hoses

Top loader wont drain

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  • Anonymous May 27, 2008

    I am having the same issue where the washer will not drain. It still agitates but doesn't drain or spin. Can I use the same resolution?

    Thanks in advance for your help

  • Glen Davis Jun 23, 2008

    Machine tries to switch to drain but solinoid doesnt click and water doesnt drain after few minutes display says there is a problem and we should check drain line all of which are ok.

    If you lift the lid and close again sometimes it will go back to work and sometimes not.

    seems like whatever changes mode is getting hung in between. I do not beleive the lid switch has any thing to do with it since the machine acknowledges that you have closed lid but drain pump doesnt always respond.

    It only seems to malfunction at the point where it is supposed to drain and rinse

  • Tricia Spitnale Jul 27, 2008

    My LG WM0642H washer won't drain, and therefore won't move to spin.  I have empited the small  black drain pump and cleaned filter 3 times.  It still keeps stopping - won't spin, because water is still in drum and won't drain during rinse cycle.  I have plugged and unplugged the machine, I tried the "no spin" option - would not drain then either.  I have even checked the drain hose that flows into the house's drain pipe (clear).  Can you help me?  

  • kwhit621 Nov 03, 2008

    Same problem...won't rinse and drain regardless of which cycle it is on.

  • kellylgallow May 10, 2009

    My asko washer won't drain either.  I tried to check the hoses and stuff, but don't really know how. 



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I found the connection to the pump was loose and upon further investigation,I found the pump was close to needing replaced due to moister getting into motor.

The most annoying part of this whole experiance was trying to obtain the correct parts.
First attempt I recieved the wrong part completely second try they sent me a worn out pump in a brand new box,third time they got it right huray!!!!

Based on my findings I would feel safe in saying this is going to be a real problem for those of us who own this machine!

Posted on Feb 28, 2010

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Broken lid switch usely the call what kind top loader is it

Posted on Feb 27, 2008


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Related Questions:

1 Answer

On my Whirlpool Duet RT the F 21 code meaning of the washer is a front loader


The service manual for your washer may state something like this:

F21 LONG DRAIN If the drain time exceeds 8 minutes the water valves turn off.
NOTES: After 4 minutes the "Sd" error will be displayed, then
4 minutes later the "F/21" error code will be displayed. Press
PAUSE/CANCEL two times to clear the display.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Front loader drain issues are commonly clogged filters, pumps and hoses.
Another scenario could be a problem with the water pressure switch. To get to it, remove the top panel by taking out the three screws in the back of the washer. The pressure switch is right there on top. Make sure tubing ( no pinches, etc.) and connections are good.

Jan 05, 2017 | Whirlpool Washing Machines

1 Answer

Why won't my Whirlpool washer drain

If the washer is a top loader, then it probably is a broken lid switch, or blocked pump. If the washer is a front loader, then you have to take the front lower panel off and undo the tub to pump hose and check for any obstructions in the sump part of that hose, or in the pump itself. Sometimes the pump impeller breaks away from the armature.

Jul 28, 2014 | Whirlpool Washing Machines

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How to access drain pump on maytag neptune FAV6800 top loader washer

The drain pump can be accessed by removing the rear panel and following the hose down

Jan 26, 2014 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a ge profile washer machine washes and spins but wont drain


Disconnect power, then locate the access to drain pump. On GE top loader the pump access is usually at the back, sometimes at the bottom. Disconnect the hose from the pump and remove any blockage in there.

Check also the height of the drain hose at the back and ensure that the hose is set according to manual. An drain hose set incorrectly will result in drain problems.

If that does not fix the problem, clean or replace the pressure switch and pressure hose that detects water level determining when to start and stop draining.



Jul 08, 2011 | GE Profile WPRE8100G

1 Answer

Water is not pumping out of my fisher and paykel top loader

If the washer is not draining then it is due to a clogged drain pump or a drain filter or a kinked drain hose. To resolve the issue you'll need to clean the drain hose, inspect if the drain hose is plugged. If the hose is fine, then remove the front kick panel and access the drain pump and filter, if you are unable to find the pump and filter remove the back panel as well and trace the drain hose to the bottom of the tub. There is a drain filter connected with the drain pump. It usually gets clogged, and needs to be cleaned every 6-8 months or so. The drain filter is a small white filter connected to drain pump with a hose. If it still doesn't work then you'll need to check the connections of the drain pump, check the electrical connections with a multimeter. If it still doesn't work then you would need to replace the drain pump. Please revert for any further assistance.
Hope this helps...


Jan 10, 2011 | Fisher and Paykel GWL11 Top Load Washer

1 Answer

Water wont go out of my top loader

Check the drain line for kinks or obstructions. Check the pump. Remove the hoses from the pump and use a flashlight to look into the suction port. Make sure nothing is clogging the pump, like the occasional stray piece of clothing, and check the pump impeller. Make sure there are no broken or missing blades and that the impeller will spin freely. If any blades are broken/missing or if you can't get the impeller to spin freely, the pump is defective. Hopefully it's just a clogged drain line, pump, or jammed impeller. Really sorry for your trouble and I hope this helped. Best wishes.

Oct 14, 2009 | Hoover HTC243 Top Load Washer

1 Answer

Stackable Neptune Front Loader Washer Leak.

check that the door seals correctly on the rubber boot, check the boot for holes or rips, check the drain hose, tub to pump hose and pump.

Jul 08, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Frigidair Top loader washer wont drain, but pump is running...

firs get a shop vac and drain the water from the drain hose if you don't have one get a radiator hose clamp from auto zone then remove two bottom screws from washer bottom and pull down on panel you will see a hose coming down from the tub if you didn't have a vac clamp the hose here with the clamp about mid way the pull the hose from the drain pump and check it for jamming there is no filter

Feb 12, 2009 | Frigidaire FEX831CS Top Load Stacked...

1 Answer

Daewoo Top loader washing machine water wont drain...

hi friend,
If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many
washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub
that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's
attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the
from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the
large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using
needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator,
top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might
be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be
turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably
has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the
pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen
or stiff--replace it.

It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your
washer may be siphoning the water from a laundry tub that has a slow drain, back into the
washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck
in the drain?) Also, check for these problems:

* If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

* If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Nov 11, 2008 | Daewoo DW500M Top Load Washer

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