Question about GE Spacemaker JVM1640SJ Microwave Oven

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Works but no heat

Hi my ge spacemaker model jvm 1430-1443 will turn on, rotate, keep time, even countdown time; all with out heating the inside. it is less than 18 months old. any ideas, thanks

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Possibly a blown fuse inside, or a defective magnatron. If you decide to open the unit, please unplug it first!

Geno

Posted on Feb 27, 2008

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Turntable sometimes works, mostly doesn't


It sounds like you have a jamming turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Your magnetron tube has failed. According to the warranty on the Profile Series microwave ovens, the magnetron is covered for 5 years from the date of purchase, but labor is not included. I would call GE Customer Service and when they ask for the model number (which begins with JVM) and the serial number, be sure to give the date of purchase as the date you closed on your house. If they insist upon charging you for a service call and labor, I would call my builder's Customer Service Department and demand (very nicely) that they intervene with GE to waive the service and labor charges. That worked for me (Lennar Homes).

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