Question about RCA 25202RE3 Corded Phone

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Rca executive phones

We have two RCA executive phones that are connected with two incoming lines. When we are on the phone on line one and the second line rings, the ring on line two cuts off the conversation on line two. Is there a way to stop this? Please let me know

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If on 1 and rings on line 2 which line is cut off?? 1 or 2??
if line 1 then you have a cross connection if its line 2 then you have a centrex problem and thats the phone company.

Posted on Mar 30, 2008

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I have an RCA Executive Line 4-line phone. I was away for a week, and came back to find the speakerphone when I dial out is significantly muffled on some of the lines (people that I am calling complain of noise on the line). If I take it off speaker, the quality on the handpiece is normal. First, I thought it was the batteries, so I replaced them. Didn't change. Is there a reset? Is the phone (base) after less than 1 year defective?

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I am having intermittent static on the incoming call on the caller side? RCA 4 Line executive phone.


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No ringer could well be a setting and light on 2nd line means their is No 2nd line and most 2 to 4 lines phones at least require 2 active lines for the system to work correctly

Mar 30, 2008 | RCA 25202RE3 Corded Phone

2 Answers

I have RCA Executive Serices 4 lin system Phone and I used to use headset all of sudden I hace message saying " Error: inhibited ". Would you plaese help fix my problem. Thanks for your...


Tom,

I had the "error: inhibited" problem with my RCA 4-line Executive Series phone as well.
When I checked the line from the phone to the wall outlet, I saw that it had come undone.
After I plugged the phone back into the wall, it started working normally again.

I recommend substituting in a different, known-good telephone to see if that works.
If you can't get any phone to work plugged into that extension, then the extension is dead.
If another phone works but your RCA still will not, then the problem is with the RCA phone.

A similar idea is to try moving your RCA phone, substituting it in place of a working phone.
If it works in room X but not in room Y, suspect the phone wiring running to room Y.

This phone employs a common but awkward means of wiring up lines two and four.
Line two is wired to the wall by piggybacking on the patch cable used for line one.
Line four is wired to the wall by piggybacking on the patch cable used for line three.
A phone cord has four wires running through it, but a phone signal requires just two.
The piggybacking technique leverages the cable's free pair to feed a second line.

The upshot is that one can test the wiring for lines one and three with a simple, plain phone.
To test the wiring to lines two or four, some specialized knowledge is needed.
In place of that knowledge, a different two-line phone which also piggybacks might be used.

That's detail you'll need to consider only if your problem is specific to line 2 and/or line 4.

Anyhow, I hope I'm not patronizing by being too simple. But, I had this problem too.
It turned out to have nothing to do with the phone itself; the signal wiring to it was bad.

I realize that this feedback is a bit late and that you've likely already resolved your issue.
Perhaps this feedback will someday help somebody else (since these Q&As are archived).

Regards,

Lincoln

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Are you sure the phone is getting power? All phones must have the same numbers on the same lines. The RCA support # is 1.800.511.3180

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