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Got sand in my sony cybeshot DSC-W55

Trying to find an answer to this. My son got sand in the camera and the lens starts to open and then shuts and the camera says to turn it on an off. Anyway I ca open it up to spray compressed air to try and fix this?

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  • Anonymous Dec 31, 2008

    My Sony Cybershot got sand in it too from a backpacking trip. whenever I try to turn it on it opens 98% of the way and says "access" but wont turn on fully, then it says "turn the power off and then on again" sadly I just bought this camera and I dont thing that much is wrong with it, I just need to open it up a bit and clean it out. what do you think? I dont want to blow it cause I think that might only make it worse.

    (andrewthedrummerboy@yahoo.com

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  • 155 Answers

It sounds as if the sand is jamming the lens/shutter mechanism.

I would be very cautious about using compressed air to try and solve the problem. You could well end up just blowing the sand further into the camera and causing more serious problems.

I would recommend taking it to a professional, but if you do want to dive-in yourself, I would do the following:

If possible, try and brush any grains of sand away.

Avoid using compressed air - Use a proper camera blower instead.

Avoid touching the sensor!

Matt

Posted on Feb 26, 2008

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