Trying to find an answer to this. My son got sand in the camera and the lens starts to open and then shuts and the camera says to turn it on an off. Anyway I ca open it up to spray compressed air to try and fix this?
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It sounds like something has gotten into the "gears" of the lens. It can be something very small like a grain of sand. or something could have jarred the camera and caused the lens to come off of the track and now the lens wont retract. It can be pricey to fix and usually not worth it.
Hi! The focus doesn't move as it should - it was stuck before you tapped it. Could be sand or something in it. I'm afraid you will have to give it away for a repair. You can contact your local Sony service center, but if they ask too much, I can offer you a very good price. My e-mail is firstname.lastname@example.org I work in a Sony service center.
there is a friction in the movement of the lense assembly. It is not reaching to its proper position. This happens if you drop the camera, or the camera is exposed to sand. a repair technician can fix it.
Hi, Its a commen problem of DSC-W55 series.This is because the sleg motor start malfunctioning.To solve this problem you have to replace the LENS BLOCK ASSY. You can contact any sony service centre nearby to you. For your convenience please visit: www.sony.net or www.sonyworld.com Here you can find contact info of nearest service centres. Thanks for using FIXYA.
tryig to force it closed if sand is in it will do further damage. Can you gently extend the lens and jiggle it to see if any sand comes out. Most likely this fault needs repairing to open it up and remove the sand.
Try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.
You can open it up, but only as a very last resort. The above procedures usually work if you try them enough. But for those particularly nasty stuck mechanisms, here's an example repair on a Canon Powershot A400 (do this at your own risk, and it will void your warranty):