Question about Canon imageCLASS D680 Laser Printer

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CANON D680 Machine will print from computer and print faxes but will not copy. Sheets come out blank.

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  • jrhughes Oct 19, 2008

    The printer prints & recieves faxes yet wont copy or scan documents. I suspect the scanner module or main board. How do I determine which part?

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I think that problem is in analog signal converter, below the copy glass. It does not convert light into the el. signal for machine.

Posted on Jan 12, 2010

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My cannon D680 prints a blank page after every print or copy job. the pages print fine but at the end it always feeds 1 blank page. what can it be?


See if there is an option in your settings to print a "job owner" page after each job. That's not what it's actually called but I had a similar issue with a Canon printer and found that you can have the printer automatically print a page after the job that identifies who sent the job to the printer. It's the last page so it lands on top of a finished job and separates it from other jobs sent to the printer before you have a chance to get yours. If you don't have network identifications associated with users it may just print a blank page as a separator.

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Do you have ink in the cartridges? Just because the computer says there is ink does not mean there really is ink.

Try making a copy and see if it copies. That will tell you if you have ink. Just go to the canon all in one and place something on it to copy and press copy from the controls panel on the printer.

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Have you recently changed/upgraded you operating system, e.g. XP to Vista or Windows 7? If so, you snould go to canonusa.com and get the drivers for the new operating system. Even if you have not, I suggest at least downloading and reinstalling the driver from there instead of from the 8 year old disc. Other than this, you should call support at Canon and ask them how to do a "cold reset" or "restore factoy settings" on the printer.

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I wish to print a fax report out of my Canon D680, but I can not find instructions anywhere


http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=335&modelid=8152Try the fax guide, look in the index under reports.

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You probably haveing poblems with laser shuter. call service

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I would suggest resetting the printer options to Default first. If that doesn't do it then reinstalll the complete printer software and be sure to deleted all the old software. To delete files completely download <AppCleaner> it's free and is fantastic. Your last resort is to then call Epson Tech Support.

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Recieving fax no printout, all other printing processes ok


When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

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