Question about Samsung RM255LASH Side by Side Refrigerator

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FLAP IN DOOR FOR ICE WILL NOT STAY CLOSE

ICE DEPENSER FLAP WILL NOT STAY CLOSE, CAUSING ICE TO BUILD UP IN THE FREEZER . CAN YOU HELP WITH FINDING THE PART THAT I NEED?

THANKS
DOROTHY

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  • 5 more comments 
  • Anonymous May 26, 2008

    Same problem, plus the 2 top doors will not close if you give them a nudge, you must physically close them.
    joefranberry@aol.com


  • annest Jun 26, 2008

    Freezer build up on door and under ice maker I have emptied the ice maker cleaned it all out and the next day there it is again ice build up all over the unit and the door Sucks when you think how much you pay for this unit

  • annest Jun 26, 2008

    Forget my request !! Please delete my request

  • frank1c Jun 28, 2008

    our Samsung 4 door has the same problem with the door flap not closing reliably-it is intermittent and seems to be related to ice buildup in the mechanism that closes the flap. Removing the ice bin and thawing it out and drying it before reinstalling helps; but the design is not good enough for reliable operation. A call to Samsung service resulted in a visit by a local repair shop who was not capable of fixing this intermittant problem. Otherwise it is a fine refrigerator. Wish Samsung would address the problem. We manually close the ice dispenser paddle by pulling it out-if we remember to do it-otherwise lots of frost result.

  • Christa Dening
    Christa Dening May 11, 2010




    Have you done any troubleshooting?


  • Anonymous Mar 17, 2014

    samsung replacing Ice Dispenser Door Flap

  • Anonymous Mar 17, 2014

    The light stays on and ice keeps coming out I have to put it on water to stop the I e

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  • 29 Answers

The ice maker may need to be reset or the ice dispenser lever pulled. You posted on the samsung unit page, so I'm giving you the site to purchase anything from: samsungparts .com. The troubleshooting for pulling the lever is basically to watch the flap to see if it moves when lever is pulled. If it doesn't move, write here for more troubleshooting or call samsung.

Posted on Mar 01, 2008

  • Felipe Rodriguez
    Felipe Rodriguez Nov 23, 2013

    samsung will only tell you to call or set up an appointment. They wont tell you how to fix it.

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