Question about Samsung RM255LASH Side by Side Refrigerator

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  • Anonymous May 26, 2008

    Same problem, plus the 2 top doors will not close if you give them a nudge, you must physically close them.

  • annest Jun 26, 2008

    Freezer build up on door and under ice maker I have emptied the ice maker cleaned it all out and the next day there it is again ice build up all over the unit and the door Sucks when you think how much you pay for this unit

  • annest Jun 26, 2008

    Forget my request !! Please delete my request

  • frank1c Jun 28, 2008

    our Samsung 4 door has the same problem with the door flap not closing reliably-it is intermittent and seems to be related to ice buildup in the mechanism that closes the flap. Removing the ice bin and thawing it out and drying it before reinstalling helps; but the design is not good enough for reliable operation. A call to Samsung service resulted in a visit by a local repair shop who was not capable of fixing this intermittant problem. Otherwise it is a fine refrigerator. Wish Samsung would address the problem. We manually close the ice dispenser paddle by pulling it out-if we remember to do it-otherwise lots of frost result.

  • Christa Dening
    Christa Dening May 11, 2010

    Have you done any troubleshooting?

  • Anonymous Mar 17, 2014

    samsung replacing Ice Dispenser Door Flap

  • Anonymous Mar 17, 2014

    The light stays on and ice keeps coming out I have to put it on water to stop the I e



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The ice maker may need to be reset or the ice dispenser lever pulled. You posted on the samsung unit page, so I'm giving you the site to purchase anything from: samsungparts .com. The troubleshooting for pulling the lever is basically to watch the flap to see if it moves when lever is pulled. If it doesn't move, write here for more troubleshooting or call samsung.

Posted on Mar 01, 2008

  • Felipe Rodriguez
    Felipe Rodriguez Nov 23, 2013

    samsung will only tell you to call or set up an appointment. They wont tell you how to fix it.



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1 Answer

Ice door flap will not close

I had a similar problem once. i opened the door and used a hair dryer blowing into the dispensing area of the door. There was a ice build up that was not visible with a quick look. It takes a while so be patient when thawing and be sure not to use too high of setting so you dont deform any of the plastic parts.

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Hello, we are sorry to hear that you are experiencing this problem. We would suggest checking the ice chute to make sure that there is no ice lodged in the way of the flap. If the issue persist we would suggest having a certified technician out to look at the Refrigerator. If you would like further assistance you can send your name, phone number, address, model/serial of the appliance and the date on which you purchased the Refrigerator to Thank you.

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We have Kenmore side-by-side door refigerator, recently we found a problem with freezer, all the items any type of containers are getting iced in the form of a thin layer.even the sheves and most of the...

1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

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1 Answer

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1 Answer

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you are still not getting a seal on that flap. It sounds as if it may be warped. THe reason the frost and ice is building up is due to the flap not sealing there isn't any other reson for your problem. Good luck on your repairs


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1 Answer

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Look into the dispensor , and see if the door flap is closing , or letting warm air in which will cause the frost buildup . If not closing completely , remove the top cover on the freezer door hinge , and unplug the plug . This will remove power to the door . Use a small screwdriver , and insert under the freezer door dispensor control board , and pry outward . Remove the 3 plugs on the board . Next , remove the 4 screws holding the white dispensor cover , and slide outward . At the top right , you will see a solenoid and plunger , which control the door flap . Usually , this plunger rusts on the solenoid . Replace both , the solenoid and plunger ( come together in kit ) Pt # WR62X10055 . Re-assemble in reverse .

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1 Answer

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