Question about Logitech QuickCam for Notebooks Pro Personal Web Camera

1 Answer

1. webcam on yahoo messenger 2. video emailing

1. Camera will freeze and/or go black.

2. When attaching a video from Logitech pictures and emailing as attachment, only sound available upon opening - no video to go with it?

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  • Anonymous Mar 02, 2008

    download software Logitech QuickCam for Notebooks Pro Personal Web Camera

  • Anonymous Mar 06, 2008

    try starting it and its nothing but a black screen

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Normal 0 How much memory do you have installed in your computer? It may need to be, increased, as this is likely to be the cause of your computer freezing, rebooting, or shutting down.
Hope this is of some help. Bud

Posted on Jan 14, 2009

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2 Answers

My new web cam not working with Yahoo messenger


See section B. Yahoo Messenger in the info below to setup the Audio & Video.

Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

After downloading and installing Skype set it up as follows:
1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

http://ca.messenger.yahoo.com/download/

After downloading and installing Yahoo Messenger set it up as follows:
1. Click on Messenger at the top left and then go down to Preferences and then the Preference Window will come up.
2. Next click on Calling and Devices. In the Calling & Devices on the right and set the Microphone and Speakers to the computer Audio Card or sound device installed in the computer.
3. Just below that, go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
4. Then after completing the Audio Setup, on left panel, go to down and click on Super Webcam and click on Start Super Webcam Mode Automatically.
5. Then click APPLY and then OK.
6. Next click on MESSENGER and then click on MY WEBCAM and you camera should BRODCSAST and you will see your picture.

C. Windows Live Messenger:

http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

http://dashboard.aim.com/aim

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Jul 06, 2009 | Logitech 961462-0403 Webcam

1 Answer

I Have a Logitech Quickcam and it works... but it won't on yahoo


If the camera is working on other programs it should work on Yahoo Messenger.

The way to check is to ( in Messenger ) open "Messenger".
My Webcam.
You should see your picture on the camera there.
If you have the picture there then goto "Preferences" , "Webcam".

In there you will see 3 settings
"Always Ask my permission"
"Allow everyone to view my webcam"
"Always allow the following people to view my webcam"

Choose one of the settings, I use always allow the following people to view my webcam.

You can also tick the chatroom box.

Jul 04, 2009 | Logitech QuickCam Pro 4000 Webcam

2 Answers

Picture not clear ask to instal logitech driver


Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will cause
the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Jun 12, 2009 | Logitech Webcam

1 Answer

WEBCAM NOT WORKING WITH YAHOO MESSENGER


try to go to yahoo messenger and then preferences and look for the camera source, make sure that the camera source is your webcam if its not choose it, try it and then tell me if it wont work.

Jun 02, 2009 | Logitech 961462-0403 Webcam

1 Answer

Webcam doesn't work with yahoo messenger


You should un-install yahoo and re-install it , you won't lose any of your contacts ....this in turn will eliminate yahoo as the problem . let me know .

May 30, 2009 | Logitech 961462-0403 Webcam

1 Answer

Can't video on GChat with friends because the camera freezes


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 11, 2009 | Logitech Webcam

1 Answer

Webcam freezes up often in video chats


I would try and to reinstall the the camera drivers

Dec 20, 2008 | Logitech QuickCam for Notebooks Pro...

1 Answer

Logitech QuickCam Communicate MP - black screen


  1. Either one of these image sizes:
    • Small image size: 160 x 120
    • Large image size: 320 x 240
  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo!7 Messenger.
  5. Click OK
  6. Close the ampcap application.
  7. From your desktop, click ‘Start’ and select ‘Run’.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under ‘System Information’, look for DirectXversion. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.
Attention Logitech webcam users:
Some Logitech webcam drivers may cause one of the following problems:
  • Windows freezes when accessing the webcam
  • A black screen appears when using the webcam in Messenger
  • A ‘Webcam not found’ error message appears.
  • After 3 seconds, the sound drops out of calls made via Messenger
If you already verified that your device is compatible through the above steps and you’re a Logitech webcam user, please click here to update your Logitech webcam driver.

Dec 16, 2008 | Computers & Internet

1 Answer

Logitech quickchat webcam won't work with yahoo messenger


See section B. Yahoo in the info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jul 25, 2008 | Logitech Webcam

4 Answers

Yahoo messenger - Webcam is not connected


You cannot access camera source until the webcam is running in Messenger - try setting it up from scratch
1) The webcam is working outside of Messenger
2) Reboot webcam by unplugging the USB connection and inserting it again - its important if its been used elsewhere and prior to chat.
BODY,.aolmailheader {font-size:10pt; color:black; font-family:Arial;} a.aolmailheader:link {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:visited {color:magenta; text-decoration:underline; font-weight:normal;} a.aolmailheader:active {color:blue; text-decoration:underline; font-weight:normal;} a.aolmailheader:hover {color:blue; text-decoration:underline; font-weight:normal;} YAHOO SPECIFICATION
To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstacamreq.html
Once you have your webcam working outside of Yahoo Messenger you have to configure it to messenger CONNECTION
Open messenger - on top toolbar > messenger > preferences > connection - select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the 2 lower boxes > apply > ok TESTING
> messenger > my webcam - warning panel will come on click 'ok' and your webcam will launch. DEFAULT
With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK PERMISSION OPTIONS
>messenger > preferences > webcam - make your selections about who you will allow to view you
IN USE Your contacts may need to configure their connection the same as above or they may also get a "webcam not connected" message

Jun 16, 2008 | Logitech QuickCam Express Web Camera

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