Question about Creative Labs Zen Digital Media Player

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My zen stone mp3 player

How do i get it to turn on?

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Hold the button on the side down
opposite of hold

Posted on Apr 21, 2008

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My creative zen stone plus cant switch on,except use a usb cable to connect it... and the word on the screen not clear anymore....why its happen??and how to solve it??


Hi, from the way you said your problem, might not be easy for me to just give you a direct answer to the problem. Because i don't know what happened to it before it started acting the way it those.

So what you can do for me is to write out another comment and really describe exactly what happened to it that made it the way it is now.

But before you do that let me give you some Tips to troubleshoot it first and see if it will solve the problem.

How to Troubleshoot With a Zen Stone MP3 Player

Creative Zen Stone MP3 players work without problems under most conditions, but may occasionally malfunction during normal operation. Malfunctions are often caused by errors in the player software but are occasionally caused by other issues. If your Creative Zen Stone MP3 player is not playing back music or responding to button presses, troubleshoot your device. Most problems are common and do not require service.

Instructions


Plug the small end of the USB cable into the USB jack on the Zen Stone MP3 player. If the rechargeable battery is drained, the MP3 player will not work. Wait until the indicator light stops blinking before removing it from your computer.


Connect the MP3 player to your computer and open the Creative Media Lite software on your computer. Check for updates to the player's firmware by pressing the "Check for Updates" button in the software. Follow the onscreen instructions to update the firmware if one is available. Firmware updates correct problems with the software and may resolve the problem with your device.

Reset the Zen Stone MP3 player to clear any errors that may have developed in the device's software. To reset the device, stick the end of a straightened paper clip into the hole marked "Reset." The device will restart.


Reformat the player as a last resort for fixing your Zen Stone MP3 player. To reformat the player, connect it to your computer and open "My Computer." Your player is located in the "Devices with Removable Storage" section. Right click on your MP3 player, select "Format," and confirm the selection.


Tips & Warnings

If you are still unable to operate your Creative Zen Stone MP3 player, visit the Creative support website.

Reformatting your Zen Stone MP3 player will delete all of the information on your device. Only reformat your player as a last resort.

Thanks for using fixya..

Jan 12, 2011 | Creative Labs Audio Players & Recorders

1 Answer

I dont know hw to turn my zen stone off


try these
1.press and hold the play button
2. press the reset button
3. take out the battery(if possible)
4. leave it on and let the battery run out

Aug 20, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

I can t put music on my creative zen it charges


Support for Zen Stone
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16424&prodName=ZEN+Stone
From this page you can download the application software:
ZENStone_PCApp_CLE_L6_1_11_08.exe

With this software you should be able to get access to the Zen Stone.

Aug 04, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

Charging problem


The red light means that your zen stone needs to be charged or that it is fully charged. If it plays music it is fine. If it doesn't turn on and has a red light try charging it.

Mar 25, 2009 | Creative Labs ZEN Stone MP3 Player

1 Answer

I have creative zen stone plus 2 gb mp3 player


which Operating system are you using...>/??
have you installed the software provided by your mp3 player..??

Jan 28, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

My zen stone stays on a solid green light


Just tried this on a zen stone with speaker and worked. Connect your zen stone to your computer. When the green light is on, use a paper clip and press and hold the reset button (small hole on the headphone jack side). The green light should turn off. Wait a bit and it should start blinking to indicate it is now charging. Note: This reset only worked when I had it connected to the computer.

Hope it works for you too.

Ken

Nov 22, 2008 | Creative Labs ZEN Stone MP3 Player

1 Answer

Zen stone mp3 player


Call the manufacturer first before trying my suggestion

Reformat as a FAT32:
Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.

Sep 07, 2008 | Creative Labs ZEN Stone MP3 Player

1 Answer

Zen stone


maybe your song folder is set as hidden

Jul 12, 2008 | Creative Labs ZEN Stone MP3 Player

1 Answer

Zen stone mp3player....works but wont let me play music..


Here are a couple suggestions. Did you load music on? Do you have headphones in? Tried turning up the volume?

Feb 18, 2008 | Creative Labs Zen Stone Plus MP3 Player

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