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I get an install cartridges message, though the cartridges are installed.
The color cartridge is out of ink, but the black cartridge is full, but I get
a message that says the black ink is out, too. It's well-filled.
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First make sure you are placing the right color cartridge into the right slot. Most Printers are touchy about the installation of ink cartridges. If the instructions say to press the cartridge into the slot until you hear a loud click, that's what they mean. If at first you don't succeed, remove the cartridge and reinsert it into the slot again and press on it hard till it clicks. Then your printer should work properly. Hope this is of some help. Bud
"Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:
1) Press Power to turn the printer off.
2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.
3) Turn the printer on. The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
4) Remove the color ink cartridge.
5) Lower the printer (scanner unit) until it is completely closed. If the error message displays again, replace the black cartridge with a new black cartridge.
If the error message does not display, repeat steps 1–3 and then go to step 6.
6) Reinstall the color cartridge and remove the black ink cartridge.
7) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the color cartridge with a new color cartridge. If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges. 8) Lower the printer (scanner unit) until it is completely closed.
If you get the error message again, while both cartridges are installed, replace both of the cartridges.
Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.
You may have to buy a new cartrige. Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
It could be a "short-circuit" type of electronic problem inside the colour cartridge.
Turn the printer off.
Remove the colour cartridge.
Purchase a new colour cartridge.
Insert it.
Turn the printer on.
If you still get the error, take the printer to a qualified technician.
Take out all cartridges, switch printer off and then on again and let printer see that there are no cartridges. Do this 5 times, it resets the cartridges. Then install refilled cartridges
You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem. If a problem occurs while you're printing, you'll see an error message in the progress window on your computer. It may also be helpful to try running a printer nozzle check.
See the following message problems and solutions:
Error Message Probable CauseNo color or black ink cartridge - - > Press the Color Copy button to install a new ink cartridge.The indicated cartridge is not installed or it is installed incorrectly.Color or black ink out - - > Press the Color Copy button to begin replacing the ink cartridge.The indicated cartridge is out of inkInk cartridge error - - > Press the Color Copy button to begin replacing the ink cartridge.There is something wrong with the ink cartridge.Paper jam or misfeed - - > Press the Color Copy button and clear the paper jam by hand if necessary.Paper is jammed. Press the Color Copy button to clear the jam. See the User's Guide for more troubleshooting tips.Paper out - - > Load paper in the sheet feeder and press the Color Copy button.Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing.Scanner unit open - - > Close the scanner unit.Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place.Scanner error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200. Check the transportation
lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If
the error message still appears, contact your dealer or EPSON.Printer error - - > See your documentation and call Service if necessary.Press
the On button to turn off the EPSON CX3200, then press it again to turn
it back on. If the message still appears, contact your dealer or EPSON.
Hi there the ink cartridges are designed to be used once. Most of these new ink cartridges have a set chip on it once you have installed a new cartridge it registers that a new one has been installed and resets the ink counter for that cartridge. When you refill the cartridge it doesn't reset the chip.
I don't know how to reset the chip but the best suggestion I can offer is to purchase a compatible cartridge that has been reset.
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