Question about HP DeskJet 970cxi InkJet Printer

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Deskjet 970 unable to get test

Suddenly i can not get the utility to provide ink levels, print a test page or calibrate. an error 1101 appears, and it wont do anything. it will print and im low on one or the other cartridge. but dont know which. the copy is printing in blue- which leads me to think that black is out.  but.. not sure. suggestions? I already shut down and restarted the computer and the printer.

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Ok...first...low color will do that blue effect..

and, you may need new drivers

remove old ones first

go here for fresh set

then reinstall

Posted on Mar 24, 2008

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Unexpected Error (1001)


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