Hi, I thought my black ink cartridge had run out after 3 weeks - I'd hardly used it. The paper hadn't fed through once or twice and it was directly after this the prob started - it looked like the ink was running out as lots of letter on page were smudged then there was just a blank page coming out. I bought a new cartridge and it didn't solve problem - I'm still getting either some smudged letters or just nothing at all. It's obviously not lack of ink but some other problem. Any ideas?!
U have to take printer service center becase in your printer has a gare problem thats y he take more 2 or 3 pages one time or its clibatition is missed so u take your prinetr to printer repaire & solve this problem
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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my printer CANON mg5100 still has the same problem...I bought 3 printers ! THe quality of them is in 1 to 10 =2 or 3 ...The same issues: always using colors instead BLACK too much head cleaning.... This printer MG51000 is for sure the WORST i ever bought.......
This may be because ink is clogged in the printhead. ? Place the clogged cartridge in about 1/4 - 1/2 inch of warm water for a few minutes. When ink starts to slowly leak out take the cartridge out of the water and dry it using a soft cloth to "Q-tip." Then place it back in your printer and run the print head cleaning utility that comes with your printer software. You may have to run this 2-4 times before printing quality is reestablished. If your print head is destroyed, as can happen, you will have to buy a cartridge and refill that cartridge before it is fully empty.
Sounds like your black print head may be clogged. You can get a new one from Precision Roller for $60. Another fact that would confirm that your print head is clogged is if you let the printer sit for more than a few weeks without printing with it.
You may clean the cartridge by following the steps given below:
1. Remove the cartridge or cartridges from the printer. 2. Get a damp paper towel. 3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are against the towel and hold the cartridge in this position for about 15 seconds. 4. Now wipe the print head (on the bottom where the ink comes out) across in one direction only (left to right) until it looks clean. 5. Next dab the cartridge on the towel to make sure that the ink is flowing. 6. Snap the cartridges back into the printer.
Next, I'd like you to attempt this printer self-test by following the steps given below:
1. Disconnect the power cord from the back of the printer.
2. Press and hold the button on the printer panel.
3. Reconnect the power cord and keep holding the button on the printer panel until the printer starts to pull paper.
4. The printer should now print a test page. Please note that the test is continuous. To stop the test, disconnect the power cord.
The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.
If the self-test prints, but has lines or smudges or other print quality issues, let us know.
u have to check the ink catridges(black and colour) in the printer whether the ink is full ,bcos if the ink is low this problem arise check if the printing page is un single colour if it is then ink is a problem
- Try to reallign the cartridge, run a print test, after that if the issue still persist - uninstall and reinstall software - run test and re-allign again the cardtridge using software. run print test again.