Have a problem with the touch-screen, it is not responding to anything stylus/finger/other... All other buttons and keyboard are working normally, just the touchscreen. Is there any way to fix it without resulting to hard reset, soft reset does not work... Any help would be great! Thanks!
i post this solution for those wo will be in the same situation in th next future. I had the same problem with my HTC TyTN (Herm 200). The touch-screen was simply not working. I read many 'solutions' on the net but none worked. I did not try the hard-reset because i was convinced this is not a software problem, and resetting the WM5 will not help. So i brushed the corners, looked for small particles which were pressing on the cover of the touch screen. but it did not work. finally i found one post (i don't remember where exactly) where a guy used a credit card and pushed it all around the touch-screen under the metal case (a bit harder). i tried it and it worked. i pressed harder especially in the lower part, above the buttons. and simply it worked ! no problem since then.
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did you try calibrating the touch screen? i would first do a hard reset then go to Start> Settings> System tab> Screen> General tab> Align Screen. try using a stylus instead of fingers too! worked for mine
I would suggest kindly take it in for repairs, as the screen looks to the source of the problem. It would require specialise tools to open the same. Since its under one year it would be better , if you can get serviced under warranty.
Have you tried to reset the Phone to factory defaults. To do this you need to keep the left and right (-) pressed and with the stylus press the reset button on the left. This would take the phone to factory reset.
If the screen still does not work its time to get it serviced and repair centre. Most probably it would have to replaced.
Solved same problem.
Same model ipaq 1940.
Sorry for my bad english;this is what You can do:
Open the ipaq
Remove the mainboard
My problem was the connection between LCD and Touchscreen.
So I solved putting on the connection 3cm of tape to have a fully
working contact.Indeed, the lower part of cable, with the 2 little
holes was disconnected.
After this all becames to life!
I hope helps!
In italiano: 3 cm di nastro adesivo fra LCD e touchscreen.Il loro
contatto non era perfetto.Ora tutto funziona.Con un po' di manualità si
riesce a fare senza problemi!