My iQue worked well up until a few weeks ago. Any time I pull up the antenna or attach the external antenna, the unit will reset itself continously, only stopping when the antenna was closed or removed. I tried deleting the maps and reinstalling them, as well as a HotSync of the system file where the computer overwrote the handheld (after holding in the reset button to erase all data). Nothing worked. It has not been dropped, fallen, gotten wet or and shocks to the system or unit.
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I am using Windows 7 Ultimate 64 and the iQue did not work. There is no USB driver and as far as I know there isn't going to be one. However, I did get it working by installing Windows XP mode and the Windows Virtual Machine on my XP system. You need to check if your computer can run XP mode and there are Microsoft tools to do that. After you get XP mode installed and running, there will be a virtual XP window on your desktop. Plug the iQue in its cradle and plug it in to the USB port. Use your iQue setup CD to install the Palm desktop in XP as you normally would. At some point, you have to tell XP to attach your iQue to the USB port. Near the XP title bar, there is a USB pull-down menu. Use this to attach the device. It will ask for a driver. Just say to use the Garmin-supplied driver. Wait until this finishes successfully. Before trying a sync, open the Palm desktop and go to Hotsync/custom and change everything you can to "handheld overwrites desktop" and save this. Push the hotsync button on the cradle. If it doesn't connect, go to the USB pull-down and click attach. It should work!
How long does it try to find the satellites? If it trys for a half hour of more with no results, the antenna may be broken. I have read in other forms that people have added an external antenna and their units would then work, evfen with the built in antenna broken.
I had this problem and did several resets both soft and hard. I also charged the battery completely. The gps unit would work in sim mode but when the antenna was opened it would not. Eventually after several charging cycles and resets, I was able to get it to settle down. I had to sync and reload all data. Good :Luck
Well unfortunately, sounds like it's replacement time.... same problem I had with mine. Even with an external antenna...no or little signal. Garmin charges $200 canadian for an exchange unit.
So much for costumer support.
I have a similar problem but I can't turn the GPS off at all, even when the antenna is down. As far as the power on/off cycle, I found another link on this site that said to turn off WAAS while the GPS is off then when you turn it on the unit will not power cycle continuously. You loose the WAAS feature but the GPS and unit still works.